Customer Service Executive (Female/Male)

Job Description

Title: Customer Service Executive (Female/Male)

Company Name: BANDARBAN GREEN PEAK RESORT

Vacancy: 3

Age: 24 to 32 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 2 years
• Freshers are also encouraged to apply.

• Bachelor degree in any discipline

• 1 to 2 years
• Freshers are also encouraged to apply.

• Age 24 to 32 years

1. Female are highly encouraged to apply.
2. Experienced will be given preferred.

1. Manage online customer queries & attend incoming customers calls chat and comments
2. reply (Facebook+ WhatsApp)
3. Reservations from customers through direct calls, Facebook and What`s App.
4. Collect Customer feedback by calling them and answer to all customer queries accurately.
5. Must have to be good in customer handling & politely answering incoming calls.
6. Making external phone calls as & when instructed by the competent authority.
7. Receiving incoming letters, documents and materials etc.
8. Fluent in English and Bangla to chat with the customer.
9. Maintaining Dispatch register for outgoing letters, documents and materials etc.
10. Maintaining records of contacts.
11. Coordinates with office activities.
12. Candidates must have to be serious and dedicated.
13. Any assignment as and when given by the authority. Any other work or responsibilities as
14. when required as per instruction of the higher authority.

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2