Front Desk Executive/ Assistant Front Desk Executive

Job Description

Title: Front Desk Executive/ Assistant Front Desk Executive

Company Name: BANDARBAN GREEN PEAK RESORT

Vacancy: 02

Age: 22 to 32 years

Job Location: Bandarban

Salary: Negotiable

Experience:

• 2 to 5 years
• Freshers are also encouraged to apply.

• Bachelor degree in any discipline in Hospitality Management
• Diploma in Hotel Management

• 2 to 5 years
• Freshers are also encouraged to apply.

• Age 22 to 32 years
• Only Male

1. Greetings & Welcoming guests and visitors
2. Maintaining the in-house reservations systems.
3. Providing accurate information to the guest & visitors, as well as redirecting them to the right desk
4. Maintaining dispatch register for outgoing letters, documents and materials etc.
5. Must be able to communicate and understand in English and Bengali
6. Ensure positive guest service in all areas
7. Respond to complaints, taking any appropriate actions to turn dissatisfied guests into return guests
8. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Resort policies and procedures
9. Prepare daily departure, In-house sheet, reports, and timely manner
10. Maintaining record of contacts & coordinating with office activities
11. Any assignment as and when given by the authority. Any other work or responsibilities as and when required as per instruction of the higher authority.

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2
Accommodation & food Subsidiaries