Receptionist (Female)

Job Description

Title: Receptionist (Female)

Company Name: Avante Aesthetics, Wellness & Hair Transplant

Vacancy: 01

Age: 24 to 35 years

Job Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Clinic

• Bachelor/Honors

• 3 to 5 years
• The applicants should have experience in the following business area(s): Clinic

• Age 24 to 35 years
• Only Female

• Experience in a premium healthcare, aesthetic, wellness, beauty, hospitality, or service-oriented organization will be highly preferred.

• Excellent communication and interpersonal skills.

• Fluent in Bangla and English, both verbal and written.

• Pleasant personality with a warm, confident, and professional demeanor

• Smart, well-groomed, presentable, and customer-oriented.

• Strong organizational and multitasking abilities.

• Good knowledge of MS Office and basic computer operations.

• Ability to remain calm and professional while handling demanding clients

• Strong sense of responsibility, punctuality, and discipline.

• Welcome and greet clients with a warm, professional, and positive attitude.

• Manage the reception desk and ensure smooth front desk operations.

• Handle incoming phone calls, messages, and client inquiries professionally.

• Manage client appointments, bookings, confirmations, and rescheduling.

• Coordinate with doctors, consultants, therapists, and other departments regarding client appointments.

• Guide clients regarding services, appointments, procedures, and center facilities.

• Maintain proper client records and update necessary information.

• Manage client waiting areas and ensure a comfortable experience.

• Handle walk-in clients and provide appropriate assistance.

• Coordinate client flow from reception to consultation and treatment areas.

• Maintain a professional and welcoming appearance at all times.

• Handle client concerns and complaints politely and escalate issues to the appropriate authority when necessary.

• Collect payments from clients through cash, card, mobile banking, and bank transfer.

• Issue money receipts and maintain accurate payment records.

• Manage daily petty cash transactions.

• Prepare daily cash closing and settlement reports.

• Coordinate with the Accounts Department regarding collections and deposits.

• Maintain proper financial documentation and records.

• Maintain confidentiality of client information and company records.

• Assist management with other front desk and administrative tasks when required.

• Salary Review: Yearly
• Festival Bonus: 2

• Competitive salary based on experience and competency.

• Performance-based incentives/benefits as per company policy.

• Leave benefits according to company policy.

• Professional training and development opportunities.

• Career growth opportunities in a rapidly expanding organization.