Customer Relations Executive

Job Description

Title: Customer Relations Executive

Company Name: TBN BD Ltd.

Vacancy: 15

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Wholesale, IT Enabled Service, ISP, Overseas Companies, Satellite TV, Online Newspaper/ News Portal, Web Media/Blog, Call Center
  • Freshers are also encouraged to apply.


Published: 2026-01-31

Application Deadline: 2026-02-28

Education:
    • Bachelor of Arts (BA)
    • Bachelor/Honors


Requirements:
  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Wholesale, IT Enabled Service, ISP, Overseas Companies, Satellite TV, Online Newspaper/ News Portal, Web Media/Blog, Call Center
  • Freshers are also encouraged to apply.


Skills Required: Overseas Sales,Sales & Marketing,Sales target, Customer Service

Additional Requirements:
  • Night shift mandatory.



Responsibilities & Context:
  • Manage large amounts of inbound and outbound calls on time.

  • Resolves problems by clarifying issues.

  • researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

  • Fulfills requests by clarifying desired information, completing transactions, and forwarding requests. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

  • Maintains the call center database by entering information. Keeps equipment operational by following established procedures and reporting malfunctions.

  • Accomplishes sales and organization mission by completing related results as needed.



Job Other Benifits:

Employment Status: Part Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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