Customer Relations Executive
Job Description
Title: Customer Relations Executive
Company Name: TBN BD Ltd.
Vacancy: 10
Age: 22 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2025-02-24
Application Deadline: 2025-03-23
Education:
- Bachelor of Arts (BA)
Requirements:
Skills Required:
Additional Requirements:
- Age 22 to 30 years
Age at least 22 years
Both males and females are allowed to apply.
Females are encouraged to apply.
Track record of over-achieving target
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Shift-wise duty.
Minimum 4 night shifts per week.
Responsibilities & Context:
Manage large amounts of inbound and outbound calls in a timely manner Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. Maintains call center database by entering information. Keeps equipment operational by following established procedures; reporting malfunctions. Accomplishes sales and organization mission by completing related results as needed.
Job Other Benifits:
Employment Status: Part Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
