Customer Relations Executive
Job Description
Title: Customer Relations Executive
Company Name: TBN BD Ltd.
Vacancy: 10
Age: 22 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2025-02-24
Application Deadline: 2025-03-23
Education:
- Bachelor of Arts (BA)
Requirements:
Skills Required:
Additional Requirements:
- Age 22 to 30 years
Age at least 22 years
Both males and females are allowed to apply.
Females are encouraged to apply.
Track record of over-achieving target
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Shift-wise duty.
Minimum 4 night shifts per week.
Responsibilities & Context:
Manage large amounts of inbound and outbound calls in a timely manner Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. Maintains call center database by entering information. Keeps equipment operational by following established procedures; reporting malfunctions. Accomplishes sales and organization mission by completing related results as needed.
Job Other Benifits:
Employment Status: Part Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 12.93% |
| University of Dhaka | 4.03% |
| Dhaka College | 2.16% |
| Jagannath University | 2.06% |
| Jahangirnagar University | 1.78% |
| Daffodil International University (DIU) | 1.31% |
| Bangladesh University of Business and Technology | 1.12% |
| Eden mohila college | 0.94% |
| Dhaka International University | 0.84% |
| North South University | 0.84% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 79.48% |
| 31-35 | 15.46% |
| 36-40 | 3.09% |
| 40+ | 0.94% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 66.07% |
| 20K-30K | 29.33% |
| 30K-40K | 3.37% |
| 40K-50K | 0.75% |
| 50K+ | 0.47% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 38.14% |
| 0.1 - 1 years | 11.34% |
| 1.1 - 3 years | 21.84% |
| 3.1 - 5 years | 12.56% |
| 5+ years | 16.12% |
