Customer Care Executive (HAIER, GREE, SHARP)

Job Description

Title: Customer Care Executive (HAIER, GREE, SHARP)

Company Name: Wholesale Electronics City

Vacancy: 5

Age: 18 to 30 years

Job Location: Dhaka (Shyamoli)

Salary: Negotiable

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances, E-commerce Startup

• HSC

• At least 1 years
• The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances, E-commerce Startup

• Age 18 to 30 years
• Only Female

• পণ্য বিক্রয়ের মানসিকতা থাকতে হবে ,প্রেজেন্টেশন স্কিল।

• Having experience in E-Commerce platforms will get a preference.

• Excellent proficiency in MS Office applications must.

• Setting a mind to listen to customer inquiries properly and provide prompt resolution

• Good English & Bangla Typing speed & negotiation skills is a must.

• Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.

• Good salesmanship & presentation skill required.

We are seeking a dynamic and results-oriented Executive for our Sales and Customer Care department. This role will be responsible for driving sales revenue and delivering exceptional customer service to our clients. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for customer satisfaction.

Work Place: Ring Road , Adabar, Shyamoli, Dhaka - 1207

Job Responsibilities:

• Set Sales Goals: Create and carry out sales plans to hit sales targets.

• Handle Customer Relations: Be the main person customers talk to when they have questions or feedback.

• Track Sales: Keep an eye on sales results and report them regularly to management.

• Encourage Teamwork: Create a friendly and cooperative workplace where everyone works well together and takes responsibility.

• Keep Team Informed: Make sure your team stays connected and embraces the office culture.

• Regular Reporting: Provide daily, weekly, and monthly updates.

• Stay Current: Always be aware of new trends in social media.

• Develop Skills: Always be ready to learn and improve your communication skills.

• Add Humor: Use a good sense of humor in your work.

• আকর্ষণীয় কমিশন

• ১০০% উৎসব বোনাস (after probation period)

• Smart Salary

• Commission

• Incentive

• Profit share, Pension

• Foreign trip

• Provident fund

• Salary Review: Yearly

• Festival Bonus: 2