Job Description
Title: Client & Vendor Relations Executive (Night Shift)
Company Name: Skydo
Vacancy: 10
Age: At least 22 years
Job Location: Dhaka (Pallabi)
Salary: Tk. 20000 - 40000 (Monthly)
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
- Freshers are also encouraged to apply.
Published: 2024-10-11
Application Deadline: 2024-11-08
Education: - A Level
- Bachelor of Science (BSc)
Requirements: - At least 1 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
- Freshers are also encouraged to apply.
Skills Required: BPO,BPO Industries,Call Center,call center supervisory management,Call Operation,Client Service,Data Management
Additional Requirements: - Fluent in ENGLISH is a MUST.
- Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
- Excellent negotiation and problem-solving abilities.
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Detail-oriented with a focus on delivering high-quality service.
- Professional attitude and appearance.
Responsibilities & Context: Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed.
Skydo seeks a dynamic and personable Client & Vendor Relations Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.
Responsibilities:
- Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
- Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
- Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
- Negotiate contracts and agreements with vendors to secure the best possible terms.
- Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
- Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
- Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
- Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
- Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.
Job Other Benifits: - Mobile bill,Performance bonus,Profit share,Weekly 2 holidays,Over time allowance,Tour allowance
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence.
Salary is 20,000 BDT(for Freshers) to 40,000 BDT (experienced but negotiable) plus Attendance Bonus.
Employment Status: Full Time
Job Work Place: Work at office
Company Information: Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre