Client & Vendor Relations Executive (Night Shift)

Job Description

Title: Client & Vendor Relations Executive (Night Shift)

Company Name: Skydo

Vacancy: 10

Age: At least 22 years

Job Location: Dhaka (Pallabi)

Salary: Tk. 20000 - 40000 (Monthly)

Experience:

  • At least 1 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
  • Freshers are also encouraged to apply.


Published: 2024-10-11

Application Deadline: 2024-11-08

Education:
    • A Level
    • Bachelor of Science (BSc)


Requirements:
  • At least 1 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
  • Freshers are also encouraged to apply.


Skills Required: BPO,BPO Industries,Call Center,call center supervisory management,Call Operation,Client Service,Data Management

Additional Requirements:
  • Age At least 22 years
  • Fluent in ENGLISH is a MUST.
  • Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
  • Excellent negotiation and problem-solving abilities.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Detail-oriented with a focus on delivering high-quality service.
  • Professional attitude and appearance.


Responsibilities & Context:

Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed.

Skydo seeks a dynamic and personable Client & Vendor Relations Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.

Responsibilities:

  • Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
  • Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
  • Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
  • Negotiate contracts and agreements with vendors to secure the best possible terms.
  • Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
  • Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
  • Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
  • Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
  • Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.


Job Other Benifits:
  • Mobile bill,Performance bonus,Profit share,Weekly 2 holidays,Over time allowance,Tour allowance
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Competitive salary and benefits package. • Opportunities for professional growth and development. • A dynamic and inclusive work environment. • The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence.

    Salary is 20,000 BDT(for Freshers) to 40,000 BDT (experienced but negotiable) plus Attendance Bonus.


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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