Case Worker

Job Description

Title: Case Worker

Company Name: ActionAid Bangladesh

Vacancy: 1

Age: Na

Job Location: Cox`s Bazar (Maheshkhali)

Salary: Negotiable

Experience:

• At least 2 years

• Bachelor/Honors

• At least 2 years

• Only Female

Education

• Bachelor`s degree in any subject related to social sciences or terms. Psychology background preferrable.

Experience

• Minimum two years’ experience working with marginalized communities, social service/ development experience or advocacy programs

• Experience in providing GBV / security.

• Experience working with non-governmental organizations or local government authorities.

Required Competencies

• Good communication skills and abilities to manage training.

• Responsibility for managing computers and tabs.

• Organizational and management responsibilities.

Project : Strengthening Gender-based Violence (GBV) prevention services though OCCs at District and Upazilalevel and enhancing lifesaving response for women and girls through an integrated GBV and A/SRHR approach in the natural disaster-prone areas of Bangladesh’ project, funded by UNFPA

Number of positions : 01 (Only women are encouraged to apply)

Duration of Contract : Up to 30 September 2025 (having possibility of extension)

Job Summary: The caseworker will be responsible for providing psychosocial and initial case management services and support to the GBV survivor by providing information on individual counseling, follow-up support, and referral pathway services. S/He will provide GBV Case Management, PSS, PFA, and referral support and international standards of GBV case management must be adhered to when providing this aid. The position is based in Moheshkhali for one and a half months with the possibility of extension.

Key responsibilities include (not limited to)

Implementing the 24/7 activities on a regular basis

• Doing roster Duty in 3shift (Morning, Evening, Night)

• Collecting Data from emergency.

• Recieving Survivor from emergency.

• Providing Case Management service.

• Case File Documentation.

Provide case management service to all GBV survivors

• Assess the survivor’s need.

• Develop/ Update the action plan for survivors.

• Refer to responsible person as per survivor’s need with inform consent. Follow up the cases.

• Closing the case file with survivor’s consent after meeting the needs.

Maintaining communication with other stakeholders on a regular basis

• Build key relationships with other service providers.

• Communicating with responsible stakeholders on a regular basis before referring to the survivors. Updating referral pathway

• Conducting outreach session.

Reporting & Documentation

• Documentation of all GBV cases with maintaining confidentiality Developing spreadsheet of GBVIMS Data.

• Producing timely quantitative progress report (weekly, Monthly) of case management service.

• Submit the report to MHPSS officer on time

Relationships

The person holds this position will be reportable to Programme Coordinator - WFS.

Salary and benefits : Monthly Gross Salary with other admissible benefits such as mobile & internet allowance, medical benefit, group life insurance etc.