Billing & Customer Care Executive
Job Description
Title: Billing & Customer Care Executive
Company Name: JMI Specialized Hospital Ltd. ( A Sister Concern of JMI Group)
Vacancy: 05
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic, Healthcare Startup
Published: 2026-03-30
Application Deadline: 2026-04-15
Education:
- Bachelor/Honors
Bachelor’s degree in Business Administration, Healthcare Management, or related field
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic, Healthcare Startup
Skills Required:
Additional Requirements: 1–3 years experience in hospital billing, front desk, or customer service (preferred)
Responsibilities & Context:
Prepare and process patient bills (IPD, OPD, diagnostic services)
Verify charges, services, and insurance details for accuracy
Handle cash, card, and digital payments (Bkash/Nagad/Bank)
Maintain daily billing records and reports
Coordinate with accounts and audit teams for reconciliation
Process refunds and adjustments as per policy
Greet and assist patients and attendants professionally
Handle patient inquiries, complaints, and service requests
Provide clear information about services, charges, and procedures
Ensure smooth admission and discharge processes
Maintain patient confidentiality and data security
Coordinate with doctors, nurses, and diagnostic departments
Communicate with insurance companies or corporate clients if applicable
Escalate complex issues to supervisors when needed
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
