Associate Officer - Digital Fundraising and Supporter Servicing

Job Description

Title: Associate Officer - Digital Fundraising and Supporter Servicing

Company Name: ActionAid Bangladesh

Vacancy: 1

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):NGO

Published: 5 Jan 2025

Education:
∎ Preferably Graduation, at least a Bachelor’s degree in Marketing, Communications, Media, Business, or a related field.

Requirements:

Additional Requirements:
∎ At least 1-2 years of experience in digital marketing, fundraising, social media management, or related fields.
∎ Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva) and familiarity with analytics tools (e.g., Google Analytics, Facebook Ads Manager).
∎ Strong skills in content writing, storytelling, and visual design to create impactful fundraising campaigns.
∎ Excellent written and verbal communication skills in English and Bengali.
∎ A proactive attitude with strong interpersonal and relationship-building skills.
∎ Demonstrated ability to manage supporter relationships and ensure a high level of donor satisfaction.
∎ Leadership : Ability to follow instructions and complete assigned tasks efficiently and to take decisions independently.
∎ Emotional Intelligence: Understanding and recognition of own emotions and their impact on others and respond accorfdingly. Can manage stress well.
∎ Communication & Collaboration: Possess effective communication skills to interact with
∎ colleagues and stakeholders. Coordinate with team members to provide support as required.
∎ Problem Solving Skill : Ability to identify root-cause,analyse and propose alternative solutions based on their understanding of the organisation's policies and procedures.
∎ Networking : Ability to build relationships with colleagues and external stakeholders. Initiates or engages in networking activities and events and provide relevant information to external stakeholders and different forms with proper evidence.
∎ Learning Agility: Reflects on past experiences and uses that knowledge to inform future actions. Adapts to new work processes or technology with minimal guidance. Seeks out information and resources to expand their knowledge beyond their immediate responsibilities. Willingness to receive feedback and address those feedback positively.
∎ Decision Quality : Demonstrates sound judgment in routine decision-making situations. Understands the potential consequences of decisions and seeks input from others when appropriate. Open to feedback and willing to adjust decisions based on new information.
∎ Experience and Technical Skills
∎ At least 1-2 years of experience in digital marketing, fundraising, social media management, or related fields.
∎ Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva) and familiarity with analytics tools (e.g., Google Analytics, Facebook Ads Manager).
∎ Strong skills in content writing, storytelling, and visual design to create impactful fundraising campaigns.
∎ Excellent written and verbal communication skills in English and Bengali.
∎ A proactive attitude with strong interpersonal and relationship-building skills.
∎ Demonstrated ability to manage supporter relationships and ensure a high level of donor satisfaction.
∎ Required Competencies
∎ Leadership : Ability to follow instructions and complete assigned tasks efficiently and to take decisions independently.
∎ Emotional Intelligence: Understanding and recognition of own emotions and their impact on others and respond accorfdingly. Can manage stress well.
∎ Communication & Collaboration: Possess effective communication skills to interact with
∎ colleagues and stakeholders. Coordinate with team members to provide support as required.
∎ Problem Solving Skill : Ability to identify root-cause,analyse and propose alternative solutions based on their understanding of the organisation's policies and procedures.
∎ Networking : Ability to build relationships with colleagues and external stakeholders. Initiates or engages in networking activities and events and provide relevant information to external stakeholders and different forms with proper evidence.
∎ Learning Agility: Reflects on past experiences and uses that knowledge to inform future actions. Adapts to new work processes or technology with minimal guidance. Seeks out information and resources to expand their knowledge beyond their immediate responsibilities. Willingness to receive feedback and address those feedback positively.
∎ Decision Quality : Demonstrates sound judgment in routine decision-making situations. Understands the potential consequences of decisions and seeks input from others when appropriate. Open to feedback and willing to adjust decisions based on new information.

Responsibilities & Context:
∎ Department : Resource Mobilisation
∎ Unit: Programme and Partnership Development Unit,
∎ Types of contract : Fixed Term Contract, initially up to December 2028
∎ Job Summary: The position of Associate Officer – Digital Fundraising and Supporter Servicing is expected to lead efforts in digital fundraising, supporter acquisition, and content development under the Programme and Partnership Development unit, Resource Mobilisation department. The incumbent will focus on designing and delivering creative digital campaigns to generate funds, strengthen supporter relationships, and ensure consistent donor engagement. Additionally, the position involves exploring funding opportunities from the local private sector, as well as with international trusts and foundations, assisting in presentation development, and contributing to overall resource mobilization strategy for philanthropy and private sector partnerships.
∎ The Associate Officer will report to the Manager – Philanthropy and Private Sector Partnerships. S/he will maintain strong functional relationships with peers in the team, the Communications Team, Programme Teams, and relevant stakeholders across ActionAid Bangladesh.

Compensation & Other Benefits:
∎ Monthly Gross Salary will be BDT. 55,297 with other admissible benefits such as festival bonus, provident fund, gratuity, medical benefit, group life insurance, mobile & internet allowance etc, as per HROD Policy.

Employment Status: Full Time

Job Location: Dhaka

Apply URL::

Apply Procedure:

Company Information:
∎ ActionAid Bangladesh
∎ House # 8, Road # 136, Gulshan-1, Dhaka - 1212
∎ ActionAid is an international anti-poverty agency working in over 40 countries, taking sides with poor people to end poverty and injustice together.

Address::
∎ House # 8, Road # 136, Gulshan-1, Dhaka - 1212
∎ ActionAid is an international anti-poverty agency working in over 40 countries, taking sides with poor people to end poverty and injustice together.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Jan 2025

Category: NGO/Development