Title: Assistant Project Officer - EV (Helpdesk), General Food Assistance (GFA), HCMP
Company Name: BRAC.
Vacancy: Not specific
Job Location: Cox's Bazar (Teknaf)
Employment Status: Full-time, Contractual
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Advanced knowledge of MS Excel, Data Analysis
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Data management, Help Desk Management, Humanitarian Response
Job Responsibilities:
∎ Receive all sorts of complains positively at Help Desk.
∎ Assist the beneficiaries to solve all kinds of common arising problems instantly in consultation with WFP representatives.
∎ Write down and document all the complaints of the beneficiaries, then send the complaint referral template to Project Officer / DPM -M & E for WFP feedback.
∎ Be liable to provide right information to the beneficiaries.
∎ Provide information of any irregularities to the concerned authority/ line Manager
∎ Write down referral issues on WFP template and send to PM / DPM-M & E for onward submission and resolutions.
∎ Assist Project Officer in database updating and necessary documentation.
∎ Assist in schedule preparation and data analyzing for various report preparation.
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme's goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
Additional Requirements:
∎ Working experience in team context.
∎ Positive attitude, well behaved & respectful towards beneficiaries.
∎ Positive attitude towards work under pressure.
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance
∎ Festival Bonus: 2
Application Deadline: 4 Mar 2021
Company Information:
∎ 2 Mar 2021
∎ BRAC.
∎ Address : Hatchery Zone, Marine Drive Road, Cox’s Bazar, Bangladesh
Brac Centre, 75 Mohakhali, C/A, Dhaka
Category: NGO/Development
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Source: bdjobs.com