Assistant Manager – Training & HR

Job Description

Title: Assistant Manager – Training & HR

Company Name: Quality Hospitality Limited (Q-HOTEL Dhaka)

Vacancy: --

Age: 35 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 10 to 15 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Bachelor’s / Master’s Degree in Human Resource Management, Hotel Management or related field from a recognized university.

• 10 to 15 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Age 35 to 45 years

• Minimum 10–15 years of progressive experience in the hospitality industry.

• At least 5 years as Assistant Training Manager / Assistant HR Manager / Training & HR Executive in an upper-upscale or five-star hotel.

• Pre-opening experience in a five-star / upper-upscale hotel will be considered a strong advantage.

• Experience with international hotel brands in the Dhaka market will be an added advantage.

• Excellent command of MS Office (Word, Excel, PowerPoint).Good knowledge of Hotel HR Management System (HRMS), payroll and biometric systems.

• Strong understanding of employee psychology, local market, labour laws and hospitality culture.

• Well-groomed, organised, focused and detail-oriented with pleasing personality.

• Excellent communication skills in English (written & verbal).Strong analytical, strategic planning and training facilitation skills.

• Ability to meet deadlines, work under pressure and remain available as per business requirements.

• Hands-on, result-oriented and able to lead & mentor teams.

Job Context
Q Hotel Dhaka – a concern of Quality Hospitality Limited – is an upcoming Five-Star Hotel with Multi-Purpose Office Complex featuring two independent 20-storied towers (built-up area more than 35,000 sqm) located at Purbachal New Town, adjacent to the 300 Feet Express Way. The hotel will feature 152 well-appointed guestrooms & suites (including 2 Presidential Suites), 4 international standard restaurants & lounge, multi-purpose banquet & conference facilities, outdoor heated swimming pool, gymnasium, spa & wellness centre.

The hotel is currently in the pre-opening phase and is expected to commence full operation in Q4 2026. We are looking for a dynamic, people-oriented and result-driven professional for the position of Assistant Manager – Training & HR.

Job Responsibilities

• Assist in managing the complete Human Resources function of the hotel including recruitment, selection, onboarding, performance management, employee relations, compensation & benefits, and compliance with Bangladesh labour laws.

• Design, implement and monitor comprehensive training & development programmes (induction, departmental training, leadership development, soft skills, compliance training, etc.) aligned with five-star service standards.

• Conduct Training Needs Analysis (TNA), prepare annual training calendar, maintain training records and measure training effectiveness.

• Support employee engagement initiatives, recognition programmes, welfare activities and building a positive, high-performance workplace culture.

• Manage employee database, attendance, leave, payroll coordination, biometrics and HRMS effectively.

• Ensure proper documentation, policy implementation, disciplinary procedures and statutory compliance.

• Coordinate with all department heads for manpower planning, succession planning and talent development.

• Handle employee grievances, counselling and maintain healthy industrial relations.

• Assist in pre-opening recruitment drive, orientation and culture-building activities.

• Prepare HR reports, analytics and present to management as required.

• Perform any other duties assigned by the superior / General Manager as per business needs.

• Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

As per Hotel Policy.