Zonal Manager, Credit Card Sales

Job Description

Title: Zonal Manager, Credit Card Sales

Company Name: LankaBangla Finance PLC.

Vacancy: 2

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor of Business Administration (BBA)

• Master’s degree will be considered an added advantage.

• At least 10 years
• The applicants should have experience in the following business area(s): Banks

• Strong leadership and people management skills.

• Excellent communication, negotiation, and stakeholder management ability.

• Strategic thinking with hands-on execution capability.

• Ability to perform under pressure in a competitive sales environment.

Key Responsibilities

Sales Leadership & Target Achievement

• Drive credit card acquisition through direct sales teams and partner/alliances channels.

• Achieve assigned monthly, quarterly, and annual sales targets for the zone.

• Implement zonal sales strategies aligned with overall business objectives.

• Ensure quality sourcing, activation, and portfolio sustainability.

Team Management & Performance Coaching

• Recruit, train, coach, and manage Sales Executives and Team Leaders.

• Monitor daily productivity, conversion ratios, and sales pipelines.

• Conduct regular performance reviews and provide structured coaching for improvement.

• Build a performance-driven, disciplined, and ethical sales culture.

Cross-Functional Coordination

• Maintain close liaison with CRM, Operations (OPS), Credit, and Risk teams to ensure seamless onboarding and service delivery.

• Address operational or process gaps impacting sales efficiency and customer experience.

Market Development & Channel Expansion

• Identify and develop new business opportunities, partnerships, and market segments within the assigned zone.

• Analyze competitor activities, market trends, and customer behavior to refine sales strategies.

• Strengthen brand visibility and market penetration.

Compliance, Governance & Customer Experience

• Ensure strict adherence to Bangladesh Bank KYC/AML guidelines, internal credit policies, and sales governance frameworks.

• Promote ethical selling practices, transparency, and high standards of customer service.

• Ensure accuracy and completeness of documentation for all sourced applications.

Reporting, MIS & Sales Analytics

• Prepare and review daily, weekly, and monthly MIS on sales performance, productivity, and conversion trends.

• Analyze sales data and recommend corrective actions or growth initiatives to senior management.

• Track campaign effectiveness and ROI.