Job Description
Title: Visa & Ticketing Executive
Company Name: ZK IT Solutions Ltd.
Vacancy: 02
Age: at least 25 years
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service
Published: 13 Jan 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 25 years
Responsibilities & Context:
∎ Assist clients in planning and booking flights, hotels, and travel packages.
∎ Provide information on destinations, travel regulations, and visa requirements.
∎ Manage customer inquiries and resolve issues related to bookings.
∎ Keep up to date with airline policies, promotions, and travel trends.
∎ Maintain and update customer records in the booking system.
∎ Process ticket bookings for passengers via phone, in-person, or online.
∎ Issue, reissue, and refund airline tickets as necessary.
∎ Handle changes to itineraries and assist with cancellations.
∎ Provide information on flight schedules, fares, and travel policies.
∎ Respond to customer inquiries about flight bookings and travel arrangements.
∎ Maintain knowledge of current promotions, loyalty programs, and travel packages.
∎ Manage flight reservations and ensure accurate data entry in booking systems.
∎ Work with clients to customize travel itineraries according to their needs.
∎ Keep up-to-date with airline schedules, fares, and industry changes.
∎ Communicate with airlines to confirm flight details and resolve issues.
∎ Organize travel arrangements for groups, such as corporate events or tours.
∎ Negotiate group rates with airlines and other travel services.
∎ Coordinate itineraries and manage bookings for all group members.
∎ Provide on-site support during travel, if necessary.
∎ Manage and optimize the online booking platform for user experience.
∎ Monitor and analyze booking trends and customer feedback.
∎ Collaborate with marketing teams to promote travel packages and deals.
∎ Assist customers with online booking issues and inquiries.
∎ Travel Agent Responsibilities:
∎ Airline Ticketing Agent Responsibilities:
∎ Customer Service Representative (Travel) Responsibilities:
∎ Reservation Specialist Responsibilities:
∎ Group Travel Coordinator Responsibilities:
∎ Online Travel Booking Specialist Responsibilities:
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Festival Bonus: 2
∎ As per Company Policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ ZK IT Solutions Ltd.
∎ 1267 Vatara Main Road, Vatara, Dhaka-1212.
Address::
∎ 1267 Vatara Main Road, Vatara, Dhaka-1212.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 11 Feb 2025
Category: Hospitality/ Travel/ Tourism
