Senior Executive – Tour Operation

Job Description

Title: Senior Executive – Tour Operation

Company Name: Overseas Study Helpline

Vacancy: 1

Age: 18 to 30 years

Job Location: Dhaka (Farmgate)

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Travel Agency, Immigration and Education Consultancy Service, Tour Operator

• HSC
• Bachelor of Business Administration (BBA)
• Diploma in Business Studies
• Master of Business Administration (MBA)

• 1 to 2 years
• The applicants should have experience in the following business area(s): Travel Agency, Immigration and Education Consultancy Service, Tour Operator

• Age 18 to 30 years

Age: 18–30 years.Smart, presentable, proactive, and professional personality.Strong sense of responsibility and commitment.Willingness to work as part of a team.

1. Plan, organize, and coordinate domestic and international tour packages for clients.

2. Handle complete tour operations from initial client inquiry to trip completion.

3. Design customized tour itineraries based on clients’ requirements, budget, and travel preferences.

4. Coordinate with hotels, airlines, transport providers, DMCs, and other overseas/local travel partners.

5. Make hotel reservations, transportation arrangements, sightseeing bookings, and other travel-related arrangements.

6. Prepare quotations, itineraries, costing, invoices, and travel documents.

7. Communicate with clients regarding tour packages, pricing, booking procedures, and travel schedules.

8. Negotiate with suppliers and partners to obtain competitive rates and ensure service quality.

9. Monitor booking confirmations, payment schedules, cancellations, amendments, and refunds.

10. Ensure all travel arrangements are completed accurately and within the required timeframe.

11. Maintain strong relationships with existing clients, suppliers, and business partners.

12. Handle client complaints and resolve operational issues professionally.

13. Assist in developing new tour packages and promotional travel offers.

14. Maintain proper records of bookings, clients, suppliers, and financial transactions.

15. Coordinate with the marketing and sales team to promote tour packages and generate new business.

16. Achieve assigned sales and operational targets.