Bar Captain (Cashier & Counter Operations)-Cafe Barbera

Job Description

Title: Bar Captain (Cashier & Counter Operations)-Cafe Barbera

Company Name: RASPBERRY DINE LIMITED

Vacancy: 2

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience: --

Published: 2026-09-16

Application Deadline: 2026-09-26

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Context:

Café Barbera is looking for an energetic, responsible, and customer-focused Bar Captain (Cashier & Counter Operations) to supervise daily counter and beverage service operations. The selected candidate will be responsible for managing the counter, handling POS and cash transactions, coordinating with Baristas and F&B Service Associates, ensuring order accuracy, and maintaining excellent customer service standards.

Job Responsibilities:

• Supervise and coordinate day-to-day bar and counter operations.

• Manage cashier and POS operations accurately and efficiently.

• Receive customer orders and ensure correct order entry into the POS system.

• Handle cash, card, mobile financial services, and other payment transactions.

• Maintain accurate cash records and perform cash reconciliation at the end of each shift.

• Ensure proper billing and minimize billing or transaction errors.

• Coordinate with Baristas, F&B Service Associates, Kitchen, and Restaurant Management for smooth service.

• Monitor order flow and ensure timely preparation and delivery of beverages and food items.

• Check the presentation, quality, and accuracy of orders before serving/handing them over to customers.

• Assist customers with menu and beverage-related queries.

• Handle customer complaints and service issues professionally and escalate them to the Restaurant Manager when required.

• Monitor daily stock of coffee, beverages, cups, packaging materials, and other counter items.

• Ensure proper storage, handling, and replenishment of counter inventory.

• Maintain cleanliness, hygiene, and proper organization of the bar/counter area.

• Ensure all equipment, POS machines, cash drawer, and counter facilities are properly maintained.

• Support opening and closing procedures of the café.

• Prepare daily sales, cash, and transaction reports as required.

• Monitor staff attendance, grooming, discipline, and service standards within the assigned area.

• Train and guide junior counter/service staff when required.

• Follow company policies, food safety standards, and operational procedures.

• Perform any other duties assigned by the Restaurant Manager or management.