Front Office Executive

Job Description

Title: Front Office Executive

Company Name: Noorjahan Grand

Vacancy: --

Age: 18 to 40 years

Job Location: Sylhet (Sylhet Sadar)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Hotel

• Bachelor/Honors

• At least 5 years
• The applicants should have experience in the following business area(s): Hotel

• Age 18 to 40 years

• Able to speak & understand English

• Able to work in Shifts (Morning, Evening & Night)

• Greet and welcome guests upon arrival with professionalism and warmth

• Perform check-in and check-out procedures efficiently

• Handle guest inquiries, requests, and complaints promptly

• Provide information about hotel services, amenities, and local attractions

• Manage room reservations and cancellations via phone, email, or in person

• Process payments and maintain accurate billing records

• Coordinate with housekeeping and maintenance to fulfill guest needs

• Maintain a clean, organized, and professional front desk area

• Uphold security procedures, including verifying guest identification

• Ensure guest satisfaction and promote a positive guest experience

• Lunch Facilities: Partially Subsidize