Reservations Executive (Female)

Job Description

Title: Reservations Executive (Female)

Company Name: Hotel Bengal Palace

Vacancy: 02

Age: At least 20 years

Job Location: Cox`s Bazar

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Hotel

• HSC

• Minimum 1–2 years of experience in hotel reservations, front office, or a related position.

• Experience in a reputed hotel will be an added advantage.

• 1 to 2 years
• The applicants should have experience in the following business area(s): Hotel

• Age At least 20 years
• Only Female

• Excellent communication and interpersonal skills.

• Strong customer service and guest-handling skills.

• Good knowledge of MS Office and basic computer applications.

• Ability to work under pressure and meet deadlines.

• Good organizational and problem-solving skills.

• Professional, presentable, and well-mannered personality.

• Ability to work in shifts.

• Handle room reservations through phone, email, online platforms, and direct bookings.

• Manage booking requests, confirmations, cancellations, and amendments.

• Maintain accurate reservation records and update room availability.

• Coordinate with Front Office and other departments regarding guest bookings.

• Respond to guest inquiries regarding room rates, availability, and hotel facilities.

• Ensure proper follow-up on reservations and special guest requests.

• Prepare reservation reports and maintain relevant records.

• Handle corporate, group, OTA, and individual reservations professionally.

• Lunch Facilities: Full Subsidize
• Salary Review: Yearly

• As per company policy