Visa Consultant

Job Description

Title: Visa Consultant

Company Name: Saimon Group

Vacancy: 4

Age: 25 to 35 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agency

• Bachelor/Honors
• Training/Trade Course:

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agency

• Age 25 to 35 years

• Minimum 02 years working experience in reputed travel agency.

• Experience in a travel agency or visa processing company

• Clear record of countries and visa categories previously handled.

• Good written and spoken English and Bangla

1. Visa Processing Skills

• Can assess documents against the relevant embassy’s current checklist

• Can accurately complete online visa application forms

• Can identify missing documents and inconsistencies in applications

• Can review passports, financial statements, employment and business documents

• Can prepare cover letters, travel itineraries and application files

• Can arrange visa appointments and explain submission procedures

• Can track applications, deadlines and passport collection

• Can check updated requirements through official sources

2. Client Communication

• Explains documentation requirements, fees and timelines clearly

• Communicates professionally by email, phone and Whats App

• Follows up promptly for pending documents

• Handles complaints and urgent cases calmly

• Explains that visa approval rests with the relevant authority

3. Computer and Administrative Skills

• Proficient in Microsoft Word, Excel and email

• Can scan, resize, merge and organize PDF documents

• Maintains accurate application records and status reports

• Records passport receipt, custody and return

• Maintains clear payment and receipt records

• Protects confidential client information

4.Professional Standards

• Strong attention to detail

• Honest and responsible when handling passports and payments

• Never alters or fabricates supporting documents

• Can manage multiple applications and meet deadlines

• Punctual, organized and able to work with a team