Title: Barista
Company Name: Imperial Swiss Garden
Vacancy: 2
Age: 18 to 30 years
Job Location: Dhaka (Banani)
Salary: Tk. 13000 - 16000 (Monthly)
Experience:
Job Context
The Barista is responsible for preparing and serving high-quality coffee, beverages, and related food items while maintaining excellent customer service and cleanliness standards. The position requires good knowledge of coffee preparation, beverage presentation, hygiene, and customer handling in a professional restaurant, café, or hotel environment.
Key Job Responsibilities
Coffee & Beverage Preparation
Prepare espresso, Americano, cappuccino, latte, mocha, macchiato, and other coffee beverages according to standard recipes.
Prepare hot and cold beverages, including iced coffee, frappes, smoothies, tea, and specialty drinks.
Operate and maintain espresso machines, coffee grinders, blenders, and other beverage equipment.
Ensure consistency in taste, temperature, quantity, and presentation.
Customer Service
Welcome customers politely and professionally.
Take customer orders accurately and provide recommendations when required.
Understand customer preferences and prepare beverages accordingly.
Handle customer requests and complaints professionally and report serious issues to the supervisor.
Quality Control
Maintain proper coffee extraction, grinding, milk steaming, and beverage preparation standards.
Check the freshness and quality of coffee beans, milk, syrups, toppings, and other ingredients.
Follow approved recipes, portion sizes, and presentation standards.
Hygiene & Cleanliness
Maintain cleanliness of the coffee counter, equipment, workstations, tables, and service areas.
Follow food safety and personal hygiene standards at all times.
Clean and sanitize coffee machines, grinders, tools, and other equipment regularly.
Ensure proper storage and handling of food and beverage ingredients.
Inventory & Stock Control
Monitor daily stock of coffee beans, milk, syrups, sugar, cups, lids, and other supplies.
Inform the supervisor about low-stock or damaged items.
Follow proper FIFO (First In, First Out) procedures.
Minimize wastage and maintain proper portion control.
Cash & Order Handling
Process customer orders accurately through the POS system where applicable.
Handle cash/card payments according to company procedures.
Ensure all orders are properly recorded and billed.
Teamwork & Operations
Coordinate with waiters, kitchen staff, supervisors, and restaurant management for smooth service.
Support other F&B operations during busy periods when required.
Follow duty rosters, company policies, and management instructions.
Assist in opening and closing duties of the coffee shop/restaurant.
Service Charge