Restaurant And Coffee Shop Manager

Job Description

Title: Restaurant And Coffee Shop Manager

Company Name: Imperial Swiss Garden

Vacancy: 1

Age: 25 to 40 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• 3 to 7 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop

Published: 2026-06-14

Application Deadline: 2026-07-14

Education:

• HSC
• SSC
• Bachelor of Business Administration (BBA)

Requirements:

• 3 to 7 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop

Skills Required: Communication and interpersonal skill,Customer Relationship,Leadership,Manegment,Multi tasking ability,Planning and execution,Sales & Marketing,Team management,Training and staff capacity development skills

Additional Requirements:

• Age 25 to 40 years

Minimum 3–5 years of experience in restaurant, café, coffee shop, or hospitality management.

Strong leadership, communication, and interpersonal skills.

Ability to manage multiple tasks and work under pressure in a fast-paced environment.

Excellent customer service and complaint-handling abilities.

Sound knowledge of food safety, hygiene, and health regulations.

Experience in inventory management, cost control, and budget monitoring.Proficiency in POS systems, Microsoft Office (Word, Excel, PowerPoint), and reporting tools.

Strong analytical and problem-solving skills.Ability to train, motivate, and supervise staff effectively.

Experience in sales promotion, marketing activities, and business development.

Flexible to work on weekends, public holidays, and extended hours when required.

Ability to prepare operational, sales, and financial reports.

Strong understanding of procurement and supplier management.

Excellent organizational and time-management skills.

Fluent in English and Bengali (both written and spoken).

Professional appearance and positive attitude.

Ability to maintain confidentiality and handle sensitive business information.

Knowledge of coffee preparation standards, beverage quality control, and restaurant service procedures is preferred.

Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related field is preferred.

Responsibilities & Context:

Key Responsibilities:
1.Oversee the daily operations of the restaurant and coffee shop.

2.Ensure smooth and efficient service during all operating hours.

3.Maintain cleanliness, hygiene, and safety standards throughout the premises.

4.Recruit, train, supervise, and evaluate employees.

5.Prepare staff schedules and manage attendance.

6.Motivate the team to achieve excellent customer service and operational goals.

7.Ensure a high level of customer satisfaction.

8.Handle customer complaints and resolve issues promptly and professionally.

9.Build strong customer relationships to encourage repeat business.

10.Monitor daily sales performance and profitability.

11.Develop promotional activities and marketing strategies to increase sales.

12.Identify opportunities to improve revenue and customer traffic.

13.Monitor stock levels of food, beverages, and supplies.

14.Coordinate with suppliers for timely purchasing and delivery.

15.Minimize wastage and control inventory costs.

16.Prepare and manage budgets.

17.Monitor expenses and ensure cost control measures are followed.

18.Maintain accurate sales, inventory, and financial records.

19.Ensure food and beverage quality meets company standards.

20.Regularly inspect products, equipment, and service quality.

21.Implement corrective actions when necessary.

22.Ensure compliance with local health, food safety, and labor regulations.

23.Conduct regular safety inspections and staff training.

24.Maintain all required licenses and permits.

25.Prepare daily, weekly, and monthly operational reports.

26.Report business performance, challenges, and recommendations to management.

27.Analyze sales trends and customer feedback to improve operations.

Job Other Benifits:

• T/A
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

As Per Company Rules

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Hospitality/ Travel/ Tourism