Visa Consultant

Job Description

Title: Visa Consultant

Company Name: Go On Tour

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree, Hon's from a reputed university (e.g., BSc, Business, International Relations, Hospitality Management, Travel & Tourism).

Experience Requirements:
∎ 5 to 6 year(s)

Job Context:
∎ Experience as a Visa Consultant or in a similar role is required.
∎ Enough knowledge in various visa types, application procedures, and international travel requirements.
∎ Keen attention to detail and organizational skills.
∎ Good communication and interpersonal skills.
∎ Ability to multitask and work effectively in a fast-paced startup environment.
∎ Knowledge in relevant software and tools for visa processing.
∎ Fluent in English.

Job Responsibilities:
∎ Full-time Visa Consultant, handling enquires from walk-in clients or calls.
∎ Candidate will be responsible for providing visa advice and assistance to our customers.
∎ Helping customers with visa applications, providing guidance on visa requirements,
∎ Well verse with Visa documentation and checklist
∎ Must have knowledge of Visa process of Various Countries,
∎ Stay updated with the latest immigration policies and regulations of different countries
∎ Co-ordination with embassies/Consulates/Visa Processing Centers.
∎ Oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the embassy.
∎ Assist applicants with appointments with embassy.
∎ Process the simplest to the most complex visa cases correctly and efficiently employing a polite manner to both applicants and Embassy employees with little or no need for guidance.
∎ Either alone or as a team member, take complete action on all classes of visas upon receipt including screening, data entry, visa classification, scanning of documents, printing, quality assurance and tracking and issuance.
∎ Track applications, including emergencies or high-profile cases.
∎ Exercise discretion and high degree of professional responsibility in handling confidential/sensitive applicant information and documentation.
∎ Oversee all aspects of the Visa and Immigration Service and ensuring that the process runs smoothly.
∎ Oversee the completion of all relevant visa and immigration documents and ensuring that they are received within the time limit set by the embassy.
∎ Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
∎ Prepare all fee quotes and any information required by clients, colleagues or authorities.
∎ Candidate must be well informed of laws, regulations and SOPs related to visa cases.
∎ Keep informed of existing and changes in law, regulations and SOPs related to visa cases.
∎ Candidate should either alone or as a team member, be able to take complete action on all classes of visas upon receipt including screening, data entry, visa classification, scanning of documents, printing, quality assurance and tracking and issuance.
∎ Ability to use Amadeus/Galileo, Saber, Amedus, Abacus, GDS System Software will be an added advantage.
∎ You must maintain strong working relationship with all clients and colleagues.
∎ Good with data analysis, refusal cases of VISA.
∎ Keeping detailed records of client interactions and visa application progress.
∎ Knowledge of GDS, Ticketing and Travel planning are a plus but not mandatory.
∎ Provide necessary support to visa & package tour processing sector.
∎ Meet the target and chase relentlessly to exceed.

Additional Requirements:
∎ Age at least 30 years
∎ Both males and females are allowed to apply
∎ You must be fluent in English and have experience in Immigration procedures and OISC accreditation.
∎ For a Visa Consultant, experience in lobbying is desirable, and depending upon the role, you may also be required to be bi-lingual.
∎ The Visa Consultant must be motivated, energetic and able to work as a part of a team.
∎ The Visa Consultant must have strong communication and negotiation skills as the job is centered on communication with the client, colleagues and authorities.
∎ The Visa Consultant must be able to work to tight deadlines even when under pressure, whilst still being able to provide a high level of customer service.
∎ You must be proficient in Microsoft Office and any other software related to Visa and Immigration Consultancy.
∎ The applicants should have experience in the following area(s): Immigration Consultancy, Embassies/Foreign Consulate, Immigration/Visa Processing, Immigration & Education Consultancy Service.

Salary: Negotiable

Compensation & Other Benefits:
∎ Nagotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Oct 2023

Company Information:
∎ 16 Sep 2023
∎ Go On Tour

Category: Hospitality/ Travel/ Tourism

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