Ticketing & Visa Processing officer
Job Description
Title: Ticketing & Visa Processing officer
Company Name: STEPS FLY TRAVELS
Vacancy: 2
Job Location: Dhaka (Khilkhet), Sylhet (Sylhet Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 2 year(s)
Job Context:
∎ Steps Fly Travels is a rising travel agency in the Bangladeshi tour & travel sector. Our main services are Air ticketing & Hotel booking, International visa processing, arrange package tours for domestic & international.
∎ We are looking for experienced, Energetic, well-mannered, creative, and ambitious candidates to join our team and support the day-to-day activities of the Air ticketing & Visa Processing Department.
Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic, International & Umrah), Creating PNR, Issuing and Reissuing Tickets using GDS (galileo, saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Provide necessary support to Visa & Package tour Processing Sector.
∎ Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
∎ Sorting out issues that may increase bookings or reservations.
∎ Increasing selling by informing customers of additional services or special packages, such as Umrah packages, tour packages, or upgraded seats/accommodations.
∎ Manage Daily Official works. Making invoices & maintaining ticketing and visa-related accounts.
∎ Manage corporate clients through emails and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Have experience in group ticket arrangement and act as a tour guide if needed.
∎ Must be able to meet monthly sales targets.
∎ The candidate must be self-motivated & willing to work under pressure. Must be smart, proactive, and hard working.
∎ Should follow the office timing, rules, and other terms as per company policy.
∎ Any duties assigned by the Management
Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply.
∎ Person with disability are encouraged to apply
Salary:
∎ Tk. 10000 - 15000 (Monthly)
∎ Age 18 to 25 years
Both males and females are allowed to apply.
Compensation & Other Benefits:
∎ T/A, Mobile bill, Profit share
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Mobile bill, Pension policy, Tour allowance, Performance bonus
∎ Festival Bonus: 2 (Yearly)
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Tea, Coffee & light snacks will be provided.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 Mar 2022
Company Information:
∎ 14 Feb 2022
∎ STEPS FLY TRAVELS
∎ Address : House-02, Road No-03, Nikunja-02 Dhaka, 1229
∎ Web : STEPSFLY.COM
∎ Business : StepsFly is a complete Travel and Tourism Management Company handling clients from all corners of the world. We provide Flights, Hotels, Visa & Holiday Packages Worldwide
Category: Hospitality/ Travel/ Tourism
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