Executive Front Desk

Job Description

Title: Executive Front Desk

Company Name: STEPS FLY TRAVELS

Vacancy: 3

Job Location: Dhaka (Khilkhet)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: comiunication skills, Computer skill, emailing

Job Responsibilities:
∎ Manage regular travel company dialy operations
∎ Arrange tour transportation, accomodation
∎ Reservation for hotel and create itinerary and local attraction for tour according to meet customers'/ travel agents' requirement
∎ Responsible for handling in bound calls in a professional and efficient manner
∎ Interacts with local travel agents and oversea travel agents.
∎ Follows company procedures, guidelines and standards in building productivity, accuracy of work and punctual attendance.
∎ Communicate with staff for special needs for scheduled activities
∎ Provide general secretarial support in overall office operations, assignments, and projects
∎ Post information, file documents and maintain paper and computer records management/file systems
∎ Compile information and prepare correspondence, reports, packets, labels, envelopes, forms, and other materials
∎ Coordinate reservations, contracts, and record keeping for tours and facility reservations
∎ Provide service to customers by answering questions, providing information, making referrals and assuring appropriate follow-through and/or resolution
∎ Increasing brand awareness and market share through various marketing techniques such as social media and direct marketing.
∎ Leadership and motivation of the sales team across the 3 brands and markets.
∎ Establishing the annual and monthly sales objectives in relation to the companies business plan and monitor the progress, reporting on it quarterly.
∎ To monitor sales team performance and ensure team have product knowledge and access to relevant tools. Propose annual sales and marketing budgets.
∎ Work with management to create new opportunities for growth.
∎ Account managing and retaining a portfolio of key clients to ensure high levels of customer satisfaction. Implementing marketing strategies by collecting client feedback, studying market trends and conducting competitors' analysis.

Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply
∎ Person with disability are encouraged to apply

Salary:
∎ Tk. 7000 - 10000 (Monthly)
∎ Target Basis Commission On Net Profit

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Profit share
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Festival Bonus will Consider after one year of Final Appointment

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 Jun 2022

Company Information:
∎ 30 May 2022
∎ STEPS FLY TRAVELS
∎ Address : House-02, Road No-03, Nikunja-02 Dhaka, 1229
∎ Web : STEPSFLY.COM
∎ Business : StepsFly is a complete Travel and Tourism Management Company handling clients from all corners of the world. We provide Flights, Hotels, Visa & Holiday Packages Worldwide

Category: Hospitality/ Travel/ Tourism

: Air Ticketing and Visa processing., Capable to communicate in English, COMPUTER OFFICE MANAGEMENT, Tour Package, Tourist visa processing & sales

Source: bdjobs.com

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