Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Hotel Sweet Dream (Pvt.) Ltd.

Vacancy: 4

Age: 25 to 40 years

Location: Dhaka (Banani)

Salary: Tk. 15000 - 18000 (Monthly)

∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Hotel, Restaurant

Published: 27 Mar 2024

∎ Bachelor of Arts (BA), Bachelor of Business Administration (BBA)


Additional Requirements:
∎ Age 25 to 40 years

Responsibilities & Context:
∎ Perform all check-in and check-out tasks
∎ Manage online and phone reservations
∎ Inform customers about payment methods and verify their credit card data
∎ Register guests collecting necessary information (like contact details and exact dates of their stay)
∎ Welcome guests upon their arrival and assign rooms
∎ Provide information about our hotel, available rooms, rates and amenities
∎ Respond to clients’ complaints in a timely and professional manner
∎ Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
∎ Up sell additional facilities and services, when appropriate
∎ Maintain updated records of bookings and payments

Skills & Expertise:

∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Banani)

Company Information:
∎ Hotel Sweet Dream (Pvt.) Ltd.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 26 Apr 2024

Category: Hospitality/ Travel/ Tourism


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