Title: Restaurant Manager
Company Name: Aziz Manzil - Party Place & Banquet Hall
Vacancy: 1
Age: 20 to 40 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 20000 - 30000 (Monthly)
Experience:
Strong leadership and team-management skills.
Excellent communication and interpersonal skills.
Good knowledge of restaurant operations and customer service.
Strong problem-solving and decision-making ability.Good knowledge of food safety, hygiene and sanitation.
Ability to work under pressure and manage multiple tasks.
Good knowledge of inventory and cost control.
Computer literacy and basic reporting skills.Smart, presentable, disciplined and customer-focused.
Willingness to work flexible shifts, weekends and holidays when required.
Degree/Diploma in Hotel Management, Hospitality Management or related field will be preferred.
· Manage and supervise the overall day-to-day operations of the restaurant.
· Ensure excellent customer service and maintain high guest satisfaction.
· Supervise restaurant staff, including waiters, service personnel, kitchen support staff and other team members.
· Prepare staff duty rosters, assign responsibilities and monitor attendance and performance.
· Ensure proper implementation of company policies, SOPs and service standards.
· Monitor food quality, presentation, portion control and service standards.
· Coordinate effectively with the Kitchen, Service, Accounts, HR and Management teams.
· Monitor inventory, stock levels, wastage and daily consumption.
· Ensure proper receiving, storage and handling of food and other restaurant materials.
· Control operational costs and minimize unnecessary wastage.
· Monitor daily sales, cash handling and restaurant expenses.
· Handle customer complaints professionally and take immediate corrective action.
· Ensure proper food safety, cleanliness, hygiene and sanitation standards throughout the restaurant.
· Conduct regular inspections of dining, kitchen and service areas.
· Train, motivate and develop restaurant employees to improve service quality.
· Monitor staff grooming, behavior, punctuality and discipline.
· Support promotional activities and initiatives to increase sales and customer retention.
· Prepare daily/weekly operational reports and submit them to management.
· Coordinate with vendors and suppliers when required.
· Ensure the restaurant opens and closes according to operational procedures.
· Identify operational problems and recommend practical solutions to management.
· Perform any other duties assigned by the Management.