Job Description
Title: Night Auditor
Company Name: Sea Pearl Beach Resort & Spa Ltd.
Vacancy: 2
Age: 25 to 30 years
Location: Cox's Bazar
Salary: Negotiable
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Hotel, Resort
∎ Freshers are also encouraged to apply.
Published: 3 Apr 2024
Education:
∎ Bachelor of Business Administration (BBA) in Finance
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
Responsibilities & Context:
∎ Process night audit for rooms & Other activities.
∎ Process night for F&B outlets.
∎ Check daily cash transactions and inform Income Auditor for action on discrepancies.
∎ Prepare daily reports by 9 A.M.
∎ Check daily room revenue, F&B revenue & Other activities·
∎ Check daily cashiers audit report, Room Rates, Room discrepancy & Out of order rooms.
∎ Check all allowances/adjustments are supported with approved back-up.
∎ Check all refunds/paid-outs supported with back-up and guest signature.
∎ Check banquet revenue is posted correctly.
∎ Check all NRM / NRA posted correctly and supported by back-up.
∎ Check all credit cards purchases are posted correctly·
∎ Check all credit cards are reconciled and tallied with purchase slips and posting.
∎ Check late checkout charges are charged accordingly.
∎ Serial controls of cash receipts and outlet checks·
∎ Check all office entertainment checks that they contain all required details and summary prepared as per the procedure. Same to be forwarded to DOF & GGM for approval on a daily basis.·
∎ Checks all guest calls are charged to guest folios.
∎ Checks all interface are working properly.
∎ Have good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner.
∎ Handles any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to your Managers.
∎ Ensures Company, hotel, and statutory rules, regulations, and policies are adhered to at all times.
∎ Acts on your responsibilities for Health and Safety at work.
∎ Demonstrates a working knowledge of fire prevention and to ensure that staff follows the hotel evacuation procedures on hearing the alarm.
∎ Communicates positively with staff, colleagues and your Managers to ensure effective teamwork and high morale.·
∎ Attends training sessions/courses that may be beneficial to you and your department.·
∎ Carries out any reasonable tasks requested by the FM/DOF·
∎ Print all required reports and distribute accordingly·
∎ Self-Management·
∎ Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook·
∎ Comply with Company Grooming Standards·
∎ Comply with Time and Attendance Policies·
∎ Actively participate in training and development programs and maximize opportunities for self-development·
∎ Customer Service·
∎ Demonstrate service attributes in accordance with industry expectations and company standards including:·
∎ Being attentive to Guests·
∎ Accurately and promptly fulfilling Guests requests·
∎ Anticipate Guests needs·
∎ Maintain a high level of knowledge which affects the Guest experience·
∎ Demonstrating a 'service' attitude·
∎ Taking appropriate action to resolve guest complaints·
∎ Appreciate the dynamic nature of the Hotel industry and extend this service attributes to all internal customers·
∎ Health, Safety, and Security·
∎ Demonstrate understanding and awareness of all policies and procedures relating to·
∎ Health, Hygiene and Fire Life Safety·
∎ Familiarize yourself with emergency and evacuation procedures· Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager·
∎ Comply with the Company's Corporate Code of Conduct·
∎ Familiarize yourself with the company values and model desired behaviors·
∎ Perform tasks as directed by the Manager in pursuit of the achievement of business goals
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Cox's Bazar
Company Information:
∎ Sea Pearl Beach Resort & Spa Ltd.
∎ Advance Noorani Tower, Level-13, 01 Mohakhali CA, Bir Uttam A K Khandakar Sarak, Dhaka-1212.
Address::
∎ Advance Noorani Tower, Level-13, 01 Mohakhali CA, Bir Uttam A K Khandakar Sarak, Dhaka-1212.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 3 May 2024
Category: Hospitality/ Travel/ Tourism
