Assistant Manager (Reservation & Ticketing)

Job Description

Title: Assistant Manager (Reservation & Ticketing)

Company Name: Irving Aviation Ltd.

Vacancy: --

Age: 30 to 40 years

Location: Dhaka (Banani)

Minimum Salary: Negotiable

Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Tour Operator, Immigration/Visa Processing

Published: 17 Dec 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 30 to 40 years
∎ Familiarity with GDS.
∎ Familiarity with domestic and foreign travel destinations.
∎ Must be presentable and good in English.
∎ Must know Microsoft word, Power point, and Excel.
∎ Good organizational and time-management skills.
∎ Great interpersonal and communication skills.
∎ Ability to present, persuade, and communicate effectively.
∎ Familiarity with GDS.
∎ Familiarity with domestic and foreign travel destinations.
∎ Must be presentable and good in English.
∎ Must know Microsoft word, Power point, and Excel.
∎ Good organizational and time-management skills.
∎ Great interpersonal and communication skills.
∎ Ability to present, persuade, and communicate effectively.

Responsibilities & Context:
∎ Sales, Reservation & Ticketing·
∎ Handle day to day passengers (walk in and over phone)·
∎ Track and monitor company targets·
∎ Develop client relationships·
∎ Exercise tele sales & handle customer complaints
∎ Ability to handle telephone, hot line, e-mail, social Media inquiries.
∎ Checking qualification, eligibility of the applicants, follow destination countries, visa application processing system.
∎ Creating and managing customer, maintain visitors Database and Regular follow-up them.
∎ Prepare necessary documents, fill out forms and maintain files and record.
∎ Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
∎ Acquiring the monthly revenue and profit target generated by the management.
∎ Design complete travel itineraries for clients.
∎ Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
∎ Ability to handle unforeseen problems and complaints of clients and determine effective solution.
∎ Sales, Reservation & Ticketing·
∎ Handle day to day passengers (walk in and over phone)·
∎ Track and monitor company targets·
∎ Develop client relationships·
∎ Exercise tele sales & handle customer complaints
∎ Ability to handle telephone, hot line, e-mail, social Media inquiries.
∎ Checking qualification, eligibility of the applicants, follow destination countries, visa application processing system.
∎ Creating and managing customer, maintain visitors Database and Regular follow-up them.
∎ Prepare necessary documents, fill out forms and maintain files and record.
∎ Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
∎ Acquiring the monthly revenue and profit target generated by the management.
∎ Design complete travel itineraries for clients.
∎ Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
∎ Ability to handle unforeseen problems and complaints of clients and determine effective solution.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Mobile bill, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Employment Status: Full Time

Job Location: Dhaka (Banani)

Company Information:
∎ Irving Aviation Ltd.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Jan 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 7.35%
University of Dhaka 3.94%
American International University Bangladesh (AIUB) 3.15%
Jagannath University 2.62%
Jahangirnagar University 2.10%
Dhaka College 1.84%
Bangladesh University of Business and Technology 1.57%
1.57%
Daffodil International University (DIU) 1.57%
Northern University Bangladesh 1.31%

Interested By Age Range

Age Range Percentage (%)
20-30 60.89%
31-35 22.05%
36-40 8.92%
40+ 6.56%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 15.47%
20K-30K 34.67%
30K-40K 24.53%
40K-50K 13.87%
50K+ 11.47%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 17.32%
0.1 - 1 years 10.76%
1.1 - 3 years 20.47%
3.1 - 5 years 16.01%
5+ years 35.43%

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