Title: Manager Operation
Company Name: Sikder Resort & Villas, Kuakata, Bangladesh
Vacancy: 1
Age: 30 to 50 years
Job Location: Patuakhali
Salary: Negotiable
Experience:
Resort / Hotel related experience required.
Job Context
We are looking for a dedicated and experienced Operation Manager to oversee the daily operations of our Hotel. The role is responsible for ensuring smooth service delivery, high guest satisfaction, team coordination, and efficient use of resources across all departments.
Job Responsibilities
Oversee day-to-day Hotel operation to ensure smooth functioning.
Coordinate with front office, housekeeping, food & beverage, maintenance, and other departments.
Monitor guest satisfaction and resolve operational issues quickly.
Ensure high standards of service, cleanliness, safety, and guest experience.
Manage staff schedules, workflow, and departmental coordination.
Support budgeting, cost control, and operational efficiency.
Implement company policies, SOPs, and service standards.
Inspect facilities regularly and ensure proper maintenance.
Handle guest complain and ensure prompt resolution.
Prepare operational reports and share updates with management.
Connect with local community & increase sales
Development of Room & Food sale.
Company will provide Employee Service Charge, Accommodation & Food.