Patient Coordinator

Job Description

Title: Patient Coordinator

Company Name: Health Expert

Vacancy: 01

Age: At least 25 years

Job Location: Dhaka

Salary: Tk. 20000 (Monthly)

Experience:

Published: 2026-08-19

Application Deadline: 2026-08-29

Education:

Requirements:

Skills Required:

Additional Requirements:

  • Age At least 25 years


Responsibilities & Context:

What you'll do:

✅ Be the primary point of contact for patients — enquiry to post-treatment follow-up

✅ Coordinate appointments with specialists, investigations & procedures

✅ Explain treatment plans, costs & procedures clearly to patients and families

✅ Support international & outstation patients with travel, stay & logistics

✅ Liaise between doctors, nurses & patients for smooth communication

✅ Follow up on patient progress and medication adherence

✅ Handle feedback and escalate complex cases when needed

What we're looking for:

✔️ Diploma/Degree in Healthcare Management, Nursing, or Life Sciences

✔️ Minimum 2 years' experience in patient coordination or healthcare customer service

✔️ Strong knowledge of hospital operations & clinical workflows

✔️ Excellent empathy, communication & conflict-resolution skills

✔️ Fluent in English & Bahasa Malaysia (extra languages a bonus!)

✔️ Comfortable managing multiple cases with great attention to detail

✔️ Medical tourism / international patient experience preferred

✔️ Familiarity with Hospital Information Systems (HIS) is a plus

✔️ Willing to work flexible hours, including on-call shifts



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Hospitality/ Travel/ Tourism

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