Air Ticketing And Reservation Officer

Job Description

Title: Air Ticketing And Reservation Officer

Company Name: Amnestar Solutions Ltd

Vacancy: 2

Age: 22 to 32 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, GSA

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, GSA

• Age 22 to 32 years

Your recruitment will be under Amnestar Solutions Ltd, GSA for China Southern Airlines, Bangladesh. It operates by a team of young and energetic professionals.

Responsibilities:

• Create weekly sales data

  • Prepare weekly sales reports.

  • Analyze ticket sales and revenue performance.

  • Present reports to senior management.

• GDS qualified and good knowledge on Reservation & Ticketing

  • Be proficient in a Global Distribution System (GDS) such as Amadeus, Galileo or Sabre.

  • Make flight reservations, issue tickets, reissue tickets, process refunds, and handle itinerary changes.

  • Assist travel agents and passengers with booking-related inquiries.

• Promote & develop GSA sales

  • Build and maintain relationships with travel agencies and corporate clients.

  • Increase ticket sales for China Southern Airlines.

  • Conduct sales visits, promotions, and marketing activities.

• After office ticketing support from home when required

  • Remain available outside office hours for urgent ticketing requests.

  • Handle flight changes, emergency reissues, or last-minute bookings remotely.

• Support Airport Team if there is any ticketing issue on Flight operation time

  • Assist airport staff with ticketing-related issues during flight departures or arrivals.

  • Resolve fare differences, rebooking, ticket validation, and passenger travel document issues.
    
    

Skills:

• Experience with GDS systems (Amadeus/Sabre/Galileo)

• Airline reservation and ticketing knowledge.

• Strong customer service and communication skills.

• Good Microsoft Excel skills for preparing sales reports.

• Ability to work under pressure and outside office hours when necessary with own computer/laptop support.

• Sales-oriented mindset with relationship-building ability.

• Good English communication skills.

• Salary Review: Yearly
• Festival Bonus: 2