Travel Counsellor

Job Description

Title: Travel Counsellor

Company Name: City Holidays

Vacancy: 5

Age: At least 25 years

Job Location: Sylhet

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agency, Travel Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agency, Travel Startup
• Freshers are also encouraged to apply.

• Age At least 25 years

• Provide professional travel consultation to clients based on their travel requirements, budget, and preferences.

• Handle customer inquiries regarding tour packages, air tickets, hotels, visas, travel insurance, and other travel-related services.

• Understand customer needs and recommend suitable destinations, packages, itineraries, and travel options.

• Prepare and present customized tour packages and travel itineraries.

• Follow up with potential clients and convert inquiries/leads into confirmed bookings.

• Coordinate with airlines, hotels, tour operators, visa processing teams, and other service providers.

• Assist clients with visa documentation and provide accurate information regarding visa requirements and procedures.

• Manage flight reservations, hotel bookings, transportation, and other travel arrangements.

• Maintain regular communication with clients before, during, and after their trips.

• Handle customer complaints and resolve travel-related issues professionally.

• Maintain customer records, booking details, payment information, and follow-up reports.

• Achieve assigned sales targets and contribute to overall business growth.

• Stay updated on visa policies, travel regulations, destinations, airline schedules, and tourism products.