Technical Support Executive

Job Description

Title: Technical Support Executive

Company Name: Rynexus Infotech

Vacancy: 20

Age: 20 to 30 years

Job Location: Dhaka

Salary: Tk. 10000 - 20000 (Monthly)

Experience:

Published: 2025-10-23

Application Deadline: 2025-11-22

Education:

    • Bachelor of Science (BSc)


Requirements:

Skills Required: Communication in English,IT Support Service,Leadership and Good Communication skill.,Maintenance and Troubleshooting,Problem solving and multi tasking skill,Technical Skills,Telecommunication

Additional Requirements:
  • Age 20 to 30 years
  • Strong Proficiency in English.

  • You must have a strong desire to adapt to the digital world while keeping up with modern technology.

  • It is desirable to have the will to work hard.

  • Preference will be given to those who are willing to serve at least 3 years.

  • Must be customer service-oriented and believe in teamwork, adaptability, and initiative. Strong understanding of SIP technology, TDM technology, and IP Networks.

  • Should have a proper understanding of digital marketing and Telecommunications.

  • Able to work under pressure without time boundaries to cover 24/7 support services.

  • Should have good communication skills to perform technical support services. Experience in the IT industry will be preferred.



Responsibilities & Context:
  • System logs, trace analysis, routing configuration, and Soft Switch Configuration Database backup.

  • Comes up with innovative solutions to various technical problems and ensures that customer needs are properly defined and satisfactorily met.

  • Understanding customers’ complaints regarding tech issues, apps, or software requirements and delivering proper feedback.




Job Other Benifits:
  • Medical allowance,Over time allowance
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

Interested By University

University Percentage (%)
Daffodil International University (DIU) 7.80%
Green University of Bangladesh 3.98%
National University 3.03%
Bangladesh University of Business and Technology 2.87%
Dhaka International University 2.87%
East West University 2.39%
American International University Bangladesh (AIUB) 2.23%
Southeast University 2.07%
Northern University Bangladesh 1.91%
BRAC University 1.75%

Interested By Age Range

Age Range Percentage (%)
20-30 88.69%
31-35 8.44%
36-40 1.43%
40+ 0.64%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 77.35%
20K-30K 18.50%
30K-40K 2.07%
40K-50K 1.12%
50K+ 0.96%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 39.17%
0.1 - 1 years 17.04%
1.1 - 3 years 19.75%
3.1 - 5 years 12.42%
5+ years 11.62%

Similar Jobs