Sr. Executive Customer Relation

Job Description

Title: Sr. Executive Customer Relation

Company Name: Adisiya Holdings Limited

Vacancy: 01

Age: 25 to 35 years

Job Location: Dhaka (Basundhara RA)

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Real Estate, Developer

• Bachelor of Business Administration (BBA)

• At least 3 years
• The applicants should have experience in the following business area(s): Real Estate, Developer

• Age 25 to 35 years

• Strong communication skills (English & Bangla).
• Flawless in conversations.
• Punctuality and commitment to work.
• Self-motivated and hard working.
• Proficiency in MS Office (Word, Excel, Power Point) is mandatory.
• Ability to work independently and in a team.

• Answering incoming calls from customers.

• Respond to customer inquiries.

• Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

• Troubleshoot/ helping to resolve customer service problems.

• Making outbound calls to potential customers to provide information about available packages and promotions.

• Follow up with potential customers to nurture relationships and convert leads into sales.

• Assisting the sales team by providing them with qualified leads and relevant customer information.

• Updating customer records and maintaining an accurate database of all interactions.

• T/A,Mobile bill,Tour allowance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Incentive