Customer Service Executive (Female)
Job Description
Title: Customer Service Executive (Female)
Company Name: Genesis Educare
Vacancy: --
Age: Na
Job Location: Dhaka (PanthaPath)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
Published: 2025-11-27
Application Deadline: 2025-12-26
Education:
- HSC
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Only Female
Fresher’s can also apply.
Skills & Competencies
Strong communication skills in both Bangla & English
Punctual, pleasant personality with a client-friendly approach
Basic knowledge of Facebook, WhatsApp, and Messenger communication
Fast learner with the ability to understand study abroad processes
Ability to multitask and handle responsibilities under pressure
Other Requirements
Female candidates only
Smart, confident, well-mannered, and presentable
Responsibilities & Context:
About Us: Genesis Educare is a leading overseas education and healthcare consultancy firm. We help students to achieve their dreams of studying abroad. We provide expert guidance on university selection, application processing, visa support, and student counseling. We are currently looking for enthusiastic and professional customer service executives to join our team and ensure excellent communication, support, and service for our students and visitors.
Working Hours: 10 AM – 6 PM
Working Days: Saturday to Thursday
Key Responsibilities
Client Interaction & Support
Greet and assist walk-in clients with a friendly and professional attitude.
Provide accurate information about study abroad opportunities, programs, and services.
Answer student questions related to admissions, requirements, documents, and processes.
Communication & Follow-Up
Handle phone calls, WhatsApp, Messenger, and social media inquiries efficiently.
Make outbound calls to potential students and follow up regularly.
Convert inquiries into appointments or admissions by explaining services clearly.
Brand Representation
Represent Genesis Educare professionally in all forms of communication.
Assist in basic marketing tasks, including posts, live sessions, and client engagement.
Maintain organized logs and ensure smooth communication flow.
Job Other Benifits:
Benefits
Impressive performance-based bonuses
Festival bonus
Professional training
Growth opportunities within the company
Supportive and friendly work environment
Salary: BDT 12,000-15,000 (based on experience & skill)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
