Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Pro IT
Vacancy: 10
Age: 22 to 32 years
Job Location: Dhaka (Green Road)
Salary: Tk. 16000 - 20000 (Monthly)
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Telecommunication
- Freshers are also encouraged to apply.
Published: 2025-11-30
Application Deadline: 2025-12-15
Education:
- HSC
- Bachelor/Honors
- Minimum HSC / Bachelor’s degree preferred
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Telecommunication
- Freshers are also encouraged to apply.
Skills Required: Call Center,Telecommunication
Additional Requirements:
- Age 22 to 32 years
- Good communication & presentation skills
- Basic computer & smartphone operating knowledge
- Teamwork mentality with a positive attitude
- Ability to handle customers professionally
- Hardworking, punctual, and target-oriented
- Experience in sales/marketing will be an added advantage
Responsibilities & Context:
Prothoma Bangladesh is expanding its customer service team and looking for energetic, confident, and customer-focused individuals for the role of Call Center Executive. The selected candidate will handle customer communications through inbound and outbound calls, provide service-related information, and maintain a positive customer experience. This is a target-oriented role and requires strong communication skills, patience, and professionalism.
Job Responsibilities
Handle inbound and outbound calls professionally
Provide accurate and clear information about company products and services
Resolve customer queries, complaints, and issues politely
Follow communication scripts and maintain call quality standards
Achieve daily/weekly call, sales, or service targets
Maintain call logs, update customer information, and prepare reports
Build positive relationships with customers through polite and active communication
Cooperate with the team and follow supervisor instructions
Maintain confidentiality of customer data and company information
Ensure customer satisfaction and promote a positive company image
Job Other Benifits:
- Yearly salary review
Festival bonuses (as per company policy)
Friendly work environment
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| East West University | 4.76% |
| National University | 4.76% |
| Daffodil International University (DIU) | 2.38% |
| University of Dhaka | 2.38% |
| Dhaka City College | 1.59% |
| uttara town college | 1.59% |
| Northern University Bangladesh | 1.59% |
| Jahangirnagar University | 1.59% |
| Noakhali Science and Technology University | 1.59% |
| Bangladesh University of Business and Technology | 1.59% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 85.71% |
| 31-35 | 10.32% |
| 36-40 | 0.79% |
| 40+ | 1.59% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 87.30% |
| 20K-30K | 10.32% |
| 30K-40K | 2.38% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 36.51% |
| 0.1 - 1 years | 15.08% |
| 1.1 - 3 years | 25.40% |
| 3.1 - 5 years | 9.52% |
| 5+ years | 13.49% |
