Executive (Customer Service)
Job Description
Title: Executive (Customer Service)
Company Name: Prayas Group
Vacancy: 2
Age: 20 to 35 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 5 years
- Freshers are also encouraged to apply.
Published: 2025-11-30
Application Deadline: 2025-12-30
Education:
- Bachelor/Honors
- Higher Secondary
Requirements:
- 1 to 5 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 20 to 35 years
- Only Female
Responsibilities & Context:
Answering incoming calls from customers and ensuring instant customer satisfaction on queries.
Responsible for making outbound and follow-up calls.
Taking product orders from customers.
Order placement in to software.
Respond to customer inquiries regarding product quality, complaints, and feedback.
Resolve customer complaints via phone, email or social media. Maintaining high standard of call quality as per the requirement of the organization.
Will be capable of sales monitoring.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Responding to calls on public holidays and weekends.
Perform any other operational task assigned by the supervisor/higher authority.
Job Other Benifits:
- Mobile bill,Medical allowance,Provident fund,Tour allowance
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 6.87% |
| Eden Mohila College | 4.72% |
| Govt. Eden Mohila College | 2.58% |
| University of Dhaka | 2.58% |
| Daffodil International University (DIU) | 2.15% |
| East West University | 2.15% |
| Jagannath University | 2.15% |
| European University of Bangladesh | 1.72% |
| 1.72% | |
| Dhaka City College | 1.29% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 71.67% |
| 31-35 | 19.74% |
| 36-40 | 6.44% |
| 40+ | 1.72% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 46.78% |
| 20K-30K | 44.21% |
| 30K-40K | 7.73% |
| 40K-50K | 1.29% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 22.75% |
| 0.1 - 1 years | 13.73% |
| 1.1 - 3 years | 25.32% |
| 3.1 - 5 years | 17.17% |
| 5+ years | 21.03% |
