Title: Customer Service Executive.
Company Name: A Reputed Company
Vacancy: --
Age: Na
Job Location: Chattogram
Salary: Negotiable
Experience:
Computer skill must
Job Context: We are looking for a full-time Customer Service Executive to join our Team. The ideal candidate will handle customer inquiries, provide support, ensure satisfaction and maintain strong communication to enhance the customer experience.
Key Responsibilities:
Receive & handle inbound customer calls (inquiries/orders/complaints)
Follow-up & send service reminders via outbound calls
Record queries & orders in Online Excel
Coordinate with Sales & Service teams
Communicate politely, professionally & solve problems
Maintain detailed records of customer interactions, transactions, feedback, and actions taken
Ensure adherence to company policies, procedures, and customer service standards.
As per as company policy