Jr. Customer Support Executive
Job Description
Title: Jr. Customer Support Executive
Company Name: RBD
Vacancy: 2
Age: 18 to 28 years
Job Location: Dhaka (Haji Camp)
Salary: Tk. 9000 - 12000 (Monthly)
Experience:
- At most 1 year
- The applicants should have experience in the following business area(s): Call Center
- Freshers are also encouraged to apply.
Published: 2025-12-01
Application Deadline: 2025-12-07
Education:
- Bachelor/Honors
- Bachelor’s Degree in any discipline.
Requirements:
- At most 1 year
- The applicants should have experience in the following business area(s): Call Center
- Freshers are also encouraged to apply.
Skills Required: Customer Support,Customer Support through Phone
Additional Requirements:
- Age 18 to 28 years
Experience Requirements
- 0–1 year (Freshers with good communication skills are encouraged to apply)
Required Skills
- Good knowledge of MS Office, Excel, Google Sheets
- Excellent phone call handling and communication skills
- Basic IT knowledge & understanding of software-related products
- Ability to use Google Meet, TeamViewer, AnyDesk
- Typing Speed:
- Bangla: 20 WPM
- English: 30 WPM
Responsibilities & Context:
Our Products:
- www.mastersab.com
- www.rbdsb.com
- www.campusmaster.digital
- www.easyerpsolution.com
Work Shift
- Female: 7.30 AM – 4.00 PM
- Male: 3.30 PM – 12.00 AM
Job Responsibilities
- Handle customer queries via phone & online channels
- Provide information about all digital products of RBD Global
- Maintain customer follow-up, call logs, reports
- Provide remote technical support when needed
- Communicate with internal technical team
- Ensure high-quality customer service
Job Other Benifits:
- Performance bonus
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2 Salary: BDT 10,000 - 12,000 Sales Commission Lunch: Fully subsidized Festival Bonus Yearly Salary Review Weekly Holiday: 1 day
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.11% |
| Southeast University | 5.56% |
| Bangladesh Open University | 2.78% |
| Government Bangla College | 2.78% |
| Dhaka College Affiliated with Dhaka University | 2.78% |
| Khulna B.L College Khulna | 2.78% |
| Central Women`s University | 2.78% |
| G.B.G Collage | 2.78% |
| University of Development Alternative | 2.78% |
| Islamic University | 2.78% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 80.56% |
| 31-35 | 13.89% |
| 36-40 | 2.78% |
| 40+ | 2.78% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 88.89% |
| 20K-30K | 11.11% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 47.22% |
| 0.1 - 1 years | 13.89% |
| 1.1 - 3 years | 11.11% |
| 3.1 - 5 years | 11.11% |
| 5+ years | 16.67% |
