Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: babai
Vacancy: 4
Age: 20 to 35 years
Job Location: Dhaka (Uttara Sector 7)
Salary: Tk. 12000 - 20000 (Monthly)
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, Online Retail Startup, F-commerce
- Freshers are also encouraged to apply.
Published: 2025-11-30
Application Deadline: 2025-12-10
Education:
- HSC
Customer service executive
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, Online Retail Startup, F-commerce
- Freshers are also encouraged to apply.
Skills Required: Call Center,Call Support,Customer Care,Customer Handling,Customer Service,Customer Service Management,Customer Support through Phone,E-Commerce products,Facebook Post,Google Sheets
Additional Requirements:
- Age 20 to 35 years
Responsibilities & Context:
- Handle incoming and outgoing customer calls.
- Provide call and chat support across Facebook Messenger, Instagram, Website Live Chat, and WhatsApp.
- Respond to customer queries, complaints, and requests promptly.
- Collect and record customer feedback.
- Maintain records of orders, deliveries, and return entries.
- Keep the customer database updated and organized.
- Assist with stock monitoring and ensure proper inventory status.
- Deliver an excellent customer experience with a positive and solution-focused approach.
Job Other Benifits:
- Performance bonus
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
- Free lunch, evening snacks
- Unlimited tea/coffee
- 2 yearly bonuses
- Salary review every year
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
