Customer Support Officer

Job Description

Title: Customer Support Officer

Company Name: babai

Vacancy: 4

Age: 20 to 35 years

Job Location: Dhaka (Uttara)

Salary: Tk. 12000 - 18000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, Online Retail Startup, F-commerce
• Freshers are also encouraged to apply.

Published: 2026-02-09

Application Deadline: 2026-02-19

Education:

• HSC

Requirements:

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, Online Retail Startup, F-commerce
• Freshers are also encouraged to apply.

Skills Required: Call Center,Call Support,Customer Care,Customer Handling,Customer Service,Customer Service Management,Customer Support through Phone,E-Commerce products,Facebook Post,Google Sheets

Additional Requirements:

• Age 20 to 35 years

Responsibilities & Context:

• Handle incoming and outgoing customer calls.

• Provide call and chat support across Facebook Messenger, Instagram, Website Live Chat, and WhatsApp.

• Respond to customer queries, complaints, and requests promptly.

• Collect and record customer feedback.

• Maintain records of orders, deliveries, and return entries.

• Keep the customer database updated and organized.

• Assist with stock monitoring and ensure proper inventory status.

• Deliver an excellent customer experience with a positive and solution-focused approach.

Job Other Benifits:

• Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

- Free lunch, evening snacks
- Unlimited tea/coffee

- 2 yearly bonuses

- Salary review every year

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre