Sr. Executive/ Assistant Manager (Customer Service)
Job Description
Title: Sr. Executive/ Assistant Manager (Customer Service)
Company Name: Papyrus FastQ (BD) Limited
Vacancy: 02
Age: 25 to 35 years
Job Location: Dhaka (Ashulia)
Salary: Negotiable
Experience:
- 5 to 10 years
- The applicants should have experience in the following business area(s): Garments Accessories
Published: 2025-09-03
Application Deadline: 2025-09-26
Education:
- Bachelor of Arts (BA)
- Bachelor of Business Administration (BBA)
- Master of Arts (MA)
- Master of Business Administration (MBA)
Requirements:
- 5 to 10 years
- The applicants should have experience in the following business area(s): Garments Accessories
Skills Required:
Additional Requirements:
- Age 25 to 35 years
Responsibilities & Context:
Assist in planning, organizing, and supervising daily customer service operations.
Handle complex or escalated customer complaints promptly and effectively.
Monitor and evaluate team performance, providing feedback and coaching where necessary.
Ensure customer queries are resolved within agreed service levels.
Maintain customer records and document interactions accurately.
Collaborate with internal teams (sales, logistics, technical, accounts) for issue resolution.
Job Other Benifits:
- Mobile bill
- Salary Review: Yearly
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
