Senior Systems Engineer
Job Description
Title: Senior Systems Engineer
Company Name: Flora Telecom Limited
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
Experience Requirements:
∎ 5 to 6 year(s)
Job Responsibilities:
∎ Installation, Implementation, configuration, support & troubleshoot of Dell EMC SAN Storage and Backup Solution
∎ Design conceptual Storage, Server, Backup and Recovery infrastructure solutions based on customer needs.
∎ FRU parts replacement unites and Hardware firmware upgrades
∎ Identify issues, investigate root causes and recommend solutions to enterprise problems - applying diagnostic techniques as necessary and keeping the customer informed throughout
∎ Perform case management functions to keep cases up to date and accurate
∎ Provide timely responses to customer escalations
∎ Assists customers by diagnosing problems and providing resolutions for technical and service issues
∎ Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts
∎ Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions
∎ Monitors and tracks issues to ensure accurate resolution
Additional Requirements:
∎ Age 28 to 35 years
∎ Excellent technical knowledge and experience supporting Enterprise Class Server, Storage, Backup and Software applications.
∎ Must have related Vendor Certifications
∎ Working Knowledge on Windows, Linux, VMWare Virtualization Server Operating Systems.
∎ Proven ability to troubleshoot solutions built on these technologies
∎ Effective communication skills at all levels - written and verbal
∎ Superior customer service skills
∎ Able to problem solve and think laterally
∎ The proven ability to learn new and complex technology
∎ Adaptable and able to prioritize in a fast paced, dynamic work environment
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
Application Deadline: 7 Jan 2021
Company Information:
∎ 17 Dec 2020
∎ Flora Telecom Limited
∎ Address : Zahed Plaza, 8th Floor. 30, Gulshan Avenue (North), Gulshan Circle - 2, Dhaka - 1212
∎ Web : www.floratelbd.com
∎ Business : Flora Telecom Limited, one of the leading organization in the field of IT sector.
Category: IT/Telecommunication
: Applicants can send their CV to [email protected] with recent PP size picture. Position should be mentioned in the captioned subject. Directly come to office or send hard copy will automatically be rejected .
Source: bdjobs.com
Deadline Expired on 7th Jan 2021
Similar Jobs
Machine Learning Engineer
Developer
SQA Engineer
Full Stack Software Engineer (Mid-Senior Level)
Embedded System Engineer (I)
Flutter Developer
Frontend Developer
Full Stack Web Developer
Executive/Sr. Executive - IT Department
Manager, Technical Services Division
Oracle EBS Developer
Hardware & Network Support Engineer
React Developer
ICT Assistant
Senior ICT Assistant
Jr./Sr. Software Engineer - Android
Officer, IT (BRAC Healthcare Ltd.)
English Content Writer
Software Engineer (React Native)
Assistant DBA
React Native Developer
Software Engineer (.NET)
Jr. Network Engineer, Customer Care
IT Officer (Contractual)
Manager - Vendor Relationship Management [Night Shift]
Vendor Coordinator [Night Shift]
Software Engineer/Senior Software Engineer (Python/fastapi)
Lead-Business Development
Diploma Engineer
Unreal Game Developer
PHP With Laravel Trainer (Part Time / Full time)
Frontend Developer (Next.js/React.js)
Backend Developer
Software Engineer (Node JS)
Software Engineer (React JS)
Software developer (ASP.NET/CORE)
Executive/Senior Executive - IT
AI Data Trainer
Executive/Senior Executive, IT Support
WordPress Developer
Facebook Group