Senior Officer, Telecommunication
Job Description
Title: Senior Officer, Telecommunication
Company Name: BRAC
Vacancy: --
Location: Dhaka
Experience:
∎ 3 to 5 years
Published: 23 Jan 2025
Education:
∎ Bachelor in Commerce background from any recognized university . BBA/ Management / Finance/ Accounting will be preferred.
Requirements:
Additional Requirements:
∎ PABX operational software repairing, modification and customization.
∎ Billing system handling and modification.
∎ Prepare billing statements and reports.
∎ Documentation and record keeping skill
∎ Good Communication skill
∎ Good Presentation skill
∎ Telecom system planning
∎ Billing system designing
∎ Good Knowledge about mobile companies, mobile networks, and PABX
∎ Clear concept of wide-range telecom network
∎ Good knowledge in Accounts and MIS
∎ Project implementation
∎ System formulation and review
∎ Able to work under pressure.
∎ Team work
∎ Minimum 3-5 Years’ experience in relevant sector.
∎ PABX operational software repairing, modification and customization.
∎ Billing system handling and modification.
∎ Prepare billing statements and reports.
∎ Documentation and record keeping skill
∎ Good Communication skill
∎ Good Presentation skill
∎ Telecom system planning
∎ Billing system designing
∎ Good Knowledge about mobile companies, mobile networks, and PABX
∎ Clear concept of wide-range telecom network
∎ Good knowledge in Accounts and MIS
∎ Project implementation
∎ System formulation and review
∎ Able to work under pressure.
∎ Team work
∎ Minimum 3-5 Years’ experience in relevant sector.
Responsibilities & Context:
∎ Ensure to update the information in the telecom billing software, BRAC’s mobile number registration prepare PABX bills, and forward the bills to respective programmes/units/enterprises.
∎ Follow up the activities of Complain management and help desk services of telecommunication department.
∎ Assess the needs of future procured telecom equipment for BRAC smart telecom networks.
∎ Ensure smooth SIM replacement of field offices and head offices staff OTP( One Time Password) distribution as per user request and ensuring transfer of BRAC SIM ownership to individual users as per requirement and taking all measures to update information regularly.
∎ Ensure collection of mobile SIMs from operators for proper distribution of corporate SIMs among BRAC.
∎ Perform the duties of SIM Admin role for approval, rejection, SIM replacement, ownership transfer and distribute internet data according to approval.
∎ Collect mobile SIMs from operators for proper distribution of corporate SIMs among BRAC users and ensure timely payment the bills of mobile operators.
∎ Ensure line activation/deactivation, credit limit setting, distribute Internet data according to approval of BRAC corporate mobile SIMs and ensure online clearance regarding staff release and transfer of Head office staff.
∎ Prepare yearly budget and reports of telecommunication department.
∎ Take necessary measures to solve the issues of the field offices through field office visits.
∎ Perform any other job assigned by authorities.
∎ Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.
∎ Job Purpose
∎ To provide active and extensible solutions for smooth telecommunications system of BRAC.
∎ Key Responsibilities
∎ Ensure to update the information in the telecom billing software, BRAC’s mobile number registration prepare PABX bills, and forward the bills to respective programmes/units/enterprises.
∎ Follow up the activities of Complain management and help desk services of telecommunication department.
∎ Assess the needs of future procured telecom equipment for BRAC smart telecom networks.
∎ Ensure smooth SIM replacement of field offices and head offices staff OTP( One Time Password) distribution as per user request and ensuring transfer of BRAC SIM ownership to individual users as per requirement and taking all measures to update information regularly.
∎ Ensure collection of mobile SIMs from operators for proper distribution of corporate SIMs among BRAC.
∎ Perform the duties of SIM Admin role for approval, rejection, SIM replacement, ownership transfer and distribute internet data according to approval.
∎ Collect mobile SIMs from operators for proper distribution of corporate SIMs among BRAC users and ensure timely payment the bills of mobile operators.
∎ Ensure line activation/deactivation, credit limit setting, distribute Internet data according to approval of BRAC corporate mobile SIMs and ensure online clearance regarding staff release and transfer of Head office staff.
∎ Prepare yearly budget and reports of telecommunication department.
∎ Take necessary measures to solve the issues of the field offices through field office visits.
∎ Perform any other job assigned by authorities.
∎ SAFEGUARDING RESPONSIBILITIES
∎ Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.
Compensation & Other Benefits:
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Health and Life Insurance, Maternity/ Paternity Leave, Wellness Centre Facility, Day Care Facility, and others as per policy.
Employment Status: Full Time
Job Location: Dhaka
Apply URL::
Apply Procedure:
Company Information:
∎ BRAC
∎ BRAC Centre, 75 Mohakhali, Dhaka-1212
∎ BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
Address::
∎ BRAC Centre, 75 Mohakhali, Dhaka-1212
∎ BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 1 Feb 2025
Category: NGO/Development
