Senior ICT Officer - Network Support

Job Description

Title: Senior ICT Officer - Network Support

Company Name: CARE Bangladesh

Vacancy: 1

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Bachelor of Engineering / Computer Science/ Applied Physics.

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ This Position is open only for female candidates
∎ Location: Based at CARE Bangladesh Dhaka Office
∎ Duration: The duration of the Contract will be for two years
∎ CARE is one of the world`s leading international humanitarian and development organizations, committed to helping people in poor communities improve their lives and alleviate poverty. Founded in 1945, CARE is working over 100 countries to fight global poverty and marginalization. CARE has been active in Bangladesh since 1949 and is one of the largest programs in CARE confederation. Women and girls are at the core of all CARE programs because they represent half of the marginalized group and it is not possible to overcome poverty until all people have equal rights and opportunities. CARE Bangladesh works to implement programs with long-term impacts that result in sustainable changes for the extreme poor and marginalized communities.
∎ The Senior ICT Officer - Network Support will provide ICT support to the end user. In this position, He/She will work with a talented team of professionals to maintain, troubleshoot, and enhance our network systems. His/her major responsibilities will include but not limited to: Network Support, Desktop Support, Anti-Virus Measures, Data communications, LAN server administration, Hardware Support, Replication of IT Policies & Procedures, Operation of ICT/Audio visual equipment pool, User Training and Telephony support. He/She will assist Manager-Application & Network Operations to provide technical & maintenance support of ICT Servers, network equipment, LAN / WAN management and maintenance, Email administration. He/She will be responsible for proper data backup and timely recovery of network data as per audit recommendations. He/She will provide technical support to field-based ICT focal points and ICT Field colleagues as and when required. He/She will provide remote / telephone support to users, both during and after office hours (if required). He/She will make maintenance visits to the field offices as and when required.

Additional Requirements:
∎ Minimum 5 years practical experience where at least 3 years in ICT service management.
∎ Microsoft professional certification courses on MCSE or MCSA and CCNA will be considered as an added advantage.
∎ Maintenance and troubleshooting, installation and configuration of LAN/WAN equipment, email
∎ Administration and network troubleshooting
∎ Experience on LAN Administration (Windows server 2016 or above).
∎ Experience on Virtual server, Cloud technology and Cyber Security.
∎ Experience on installation of network and communications equipment.
∎ Hardware troubleshooting and repair skills.
∎ Good training, interpersonal and communication skills, and must be a team player.
∎ He should possess budget preparation/monitoring and staff development skills.
∎ Good speaking and writing skill both in English and Bangla.

Job Source: Online Job Posting.

Application Deadline: 6 Dec 2023

Company Information:
∎ 29 Nov 2023
∎ CARE Bangladesh

Category: IT/Telecommunication


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