Technical Coordinator - Information Management & Coordination

Job Description

Title: Technical Coordinator - Information Management & Coordination

Company Name: CARE Bangladesh

Vacancy: 1

Age: At least 25 years

Job Location: Dhaka

Salary: Tk. 155105 (Monthly)

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Master’s in Management Information Systems (MIS)/Geography/Statistics/Disaster Management or field relevant to information management.

• At least 5 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Age At least 25 years

Qualification and Experience:

• Strong communication, report writing, and presentation skills in both English and Bangla.

• Minimum 5 years of experience in information management, data analysis, reporting, and humanitarian coordination.

• Strong understanding of Need Assessment Working Group (NAWG) and Joint Needs Assessment Processes.

• Earlier exposure of working with the different streams NAWG, JNA and Situation Overview preparations.

• Demonstrated experience in online data collection tools such as KOBO, ODK, or similar platforms.

• Prior experience in emergency needs assessments (preferably JNA/MIRA) is highly desirable.

• Proven skills in data analysis, visualization, and dashboard development using Excel, Power BI, Tableau, and similar tools.

• Experience in GIS software (ArcGIS or QGIS) and statistical tools such as SPSS or Stata.

• Familiarity with humanitarian data platforms such as HDX and ReliefWeb is preferred.

• Experience working with UN agencies, INGOs, or NGOs in humanitarian or development contexts.

• Knowledge and experience in anticipatory analysis will be considered an advantage.

Core Competencies:

• Initiating actions.

• Communicating with impact.

• Planning and organizing.

• Negotiation.

• Operational decision making.

• Stress tolerance.

• Respect and Integrity

• Innovation and Initiative

• Project Name: Supporting Bangladesh Rapid Needs Assessment (SUBARNA III) project under Humanitarian and Resilient Futures Program

• Location: CARE Bangladesh Dhaka Office

• Duration: Initially the Contract duration will be up to March 31, 2027 from the date of joining.

Job Summary:

Who are we?

• As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people in over a hundred countries. We do this by focusing on our mission and living the values that drive our organization. A career at CARE is an opportunity to be part of a movement that brings communities together to solve complex problems and foster lasting change throughout the world. We seek individuals who are passionate about humanitarian and development work, collaborate well with others, embrace learning and innovation, and deliver results.

What it’s like to work at CARE?

• CARE is a mission-driven international humanitarian aid and development organization that offers an opportunity to work with people across the world. Not a day will go by that you won’t learn something profound, meet an expert, or write a sentence that can change a life. We are committed to an environment where everyone can succeed.

• CARE Bangladesh`s Humanitarian and Resilient Futures Program is committed to provide people affected by disasters and conflicts with life-saving assistance, with a special focus on women and girls, who are disproportionately affected by disasters. Our action also includes preparedness and early action, emergency response and recovery, and resilience and adaptation to climate change and equitable development.

• The Supporting Bangladesh Rapid Needs Assessment (SUBARNA III) project has been hosting the Needs Assessment Working Group (NAWG), which is instrumental in ensuring timely, joint and coordinated emergency needs assessments and evidence-based decision-making for humanitarian response. In this context, SUBARNA Phase III Year 4 builds on the established role of NAWG as the central platform for joint needs assessments, while advancing closer integration with the Information Management Working Group (IMWG). This integration promotes a harmonized approach to data standards, analysis, and unified publication workflows through national coordination mechanisms such as the Inter-Cluster Coordination Group (ICCG) and the Humanitarian Coordination Task Team (HCTT).

• The position will support the integration of the Needs Assessment Working Group (NAWG) with the Information Management Working Group (IMWG), contributing to a unified evidence pipeline that enables timely, analysis-ready information for humanitarian decision-making. The role will support the generation, analysis, and dissemination of assessment outputs and joint analytical products, while facilitating coordination, capacity strengthening, and preparedness for joint needs assessments, anticipatory analysis, and emergency response.

II. Responsibilities and Tasks:

Responsibility # 1: Information Management & Analysis - 35% of Time

• Lead the design, maintenance, and continuous improvement of information management systems, ensuring alignment across data collection, processing, analysis, visualization, and dissemination.

• Maintain and update pre-crisis and in-crisis datasets, including census-based baselines, geocodes, shapefiles, vulnerability profiles, and assessment databases.

• Coordinate the production of Joint Needs Assessments (JNAs), situation reports, anticipatory impact analyses, and analytical briefs ensuring alignment with inter-agency standards and workflows.

• Develop and maintain data visualization products using Power BI, Tableau, GIS, Excel, and other analytical tools.

• Ensure information products are timely, accurate, analysis-ready, and aligned with unified NAWG–IMWG evidence pipeline and decision-making needs.

Responsibility# 2: Coordination & Stakeholder Engagement - 30% of Time

• Maintain close coordination with all relevant stakeholders including Government, UN agencies, clusters, working groups, INGOs, and national NGOs to ensure timely information flow during pre-crisis and crisis periods.

• Support the operational integration of NAWG and IMWG, including implementation of a unified assessment, analysis, and publication workflow.

• Facilitate coordination meetings, workshops, technical consultations, simulation exercises, and other stakeholder engagement platforms to strengthen preparedness and response capacity.

• Facilitate capacity building of NAWG regional hub members and relevant stakeholders on information management systems, JNA methodologies, and reporting for effective real-time assessment operations.

• Contribute to the development, revision, harmonization, and dissemination of assessment guidelines, SOPs, templates, tools, and technical standards to strengthen coordinated assessment and information management practices.

Responsibility# 3: Assessment Tools, Quality Assurance & Accountability - 10% of Time

• Review and update Joint Needs Assessment tools, indicators, analytical frameworks, and assessment methodologies in consultation with stakeholders.

• Ensure integration of gender, age, disability, and protection considerations (SADD, inclusion) into assessment tools and analysis.

• Promote the use of digital data collection and assessment platforms, including Kobo Toolbox, ODK, and mobile-based systems.

• Monitor the quality, consistency, and usability of assessment outputs across NAWG–IMWG processes and workflows.

Responsibility # 4: Knowledge Management & Learning - 10% of Time

• Manage dissemination of reports, dashboards, and analytical outputs through inter-agency platforms and coordination channels (e.g., ReliefWeb Response, shared repositories).

• Regularly share information on the NAWG page of relief web response website.

• Support the cluster-wide information management repository i.e. share-point and related platforms.

• Establish and maintain feedback mechanisms (surveys, consultations) to improve tools, systems, and coordination processes.

Responsibility # 5: Project Monitoring, Reporting & Progress Tracking - 10% of Time

• Monitor project implementation progress against approved work plans, deliverables, and reporting requirements.

• Keep track of project activities, expenditures, and implementation status in coordination with project management and finance teams.

• Prepare donor reports, technical briefs, presentations, communication materials, and knowledge products.

• Adhere to program M&E systems to track progress and support learning and adaptive management.

Responsibility # 6: Other Responsibilities as Assigned - 5% of Time

Responsibilities on Safety and Security, Gender and Inclusion and Safeguarding of children and vulnerable adults:

• As part of this role, the job holder must adhere to and support CARE Bangladesh’s Safety and Security policy and systems as part of their day-to-day duties and comply with safety & security protocols and directives, including reporting. Staff must maintain situational and self–awareness and be aware of the safety – security-related consequences of their actions upon themselves, their team, and the organization.

• CARE is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct, and expects staff to promote the welfare of children, young people, and adults always. CARE expects all staff and volunteers to share this commitment through our Code of Conduct. We place a high priority on ensuring that only those who share and demonstrate this commitment are recruited to work with us.

• Gender equality and inclusion are fundamental at CARE, promoting equal rights and challenging discriminatory norms to achieve social justice. We foster an inclusive workplace respecting diverse gender identities, abilities, backgrounds, and experiences through dialogue, training, and diversity initiatives. All CARE staff must uphold ethical standards, following codes of conduct to prevent abuse, including sexual harassment, exploitation, and neglect. Regular monitoring ensures accountability to uphold these principles and support our mission of social justice and poverty alleviation.

III. Reporting to:

• Program Coordinator

IV. Working Condition:

• This position is based in Dhaka.

Compensation: Monthly consolidated salary will be BDT. 155,105.