Job Description
Title: Public Relation Manager
Company Name: MSP Group
Vacancy: 3
Age: at least 25 years
Location: Dhaka (Nobinagor)
Salary: Tk. 20000 - 30000 (Monthly)
Experience:
∎ At least 3 years
∎ Freshers are also encouraged to apply.
Published: 20 Mar 2025
Education:
∎ HSC, Masters, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 25 years
∎ Looking Smart, Gorgeous, attractive face and voice will prefer.
∎ Sound knowledge on sales process, payment procedure, agreement, EMI procedure.
∎ Both married unmarried widow females are allowed to apply.
∎ Ability to face new technology challenges.
∎ Able to work in adverse situations.
∎ Must be fluent in speaking, and writing in English.
∎ Must be very good at email writing and communication over the telephone.
∎ Customer service like Hotel/Spa Centre Background will get preference.
Responsibilities & Context:
∎ Candidate must be join immediately if she selected by the management.
∎ Ensure required service on time to customers for increasing their satisfaction along with increase company reputation.
∎ Initiate improvement customer service by developing existing service procedures for enhancing customer satisfaction.
∎ Attend to customer questions, complaints and facilitate satisfactory resolution as and when required.
∎ Receive complaints from clients, resolve in accordance with company policy and management decisions as well as make the clients feel well.
∎ Maintain long-term relationships with valued clients and bring referral customers to progress the business.
∎ Liaison with back-office Operation Center. Prepare the schedule of Fitter Man and monitor all the fitter's activities.
∎ Maintain movement report of all customer support staff & fitter.
∎ Responsible for customer support or repair work at customer points.
∎ Sales and marketing with the customer over the phone, send product list to the customer and check and return emails.
∎ Communicating courteously with customers by telephone, email, letter and face to face.
∎ Investigating and solving customers problems/requirements which may be complex or long-standing problems that have been passed on by customer service assistants.
∎ Keeping accurate records of discussions or correspondence with customers.
∎ Analyzing statistics or other data to determine the level of customer service your organization is providing.
∎ Leading or supervising a team of customer service staff.
∎ Candidate must be join immediately if she selected by the management.
∎ Ensure required service on time to customers for increasing their satisfaction along with increase company reputation.
∎ Initiate improvement customer service by developing existing service procedures for enhancing customer satisfaction.
∎ Attend to customer questions, complaints and facilitate satisfactory resolution as and when required.
∎ Receive complaints from clients, resolve in accordance with company policy and management decisions as well as make the clients feel well.
∎ Maintain long-term relationships with valued clients and bring referral customers to progress the business.
∎ Liaison with back-office Operation Center. Prepare the schedule of Fitter Man and monitor all the fitter's activities.
∎ Maintain movement report of all customer support staff & fitter.
∎ Responsible for customer support or repair work at customer points.
∎ Sales and marketing with the customer over the phone, send product list to the customer and check and return emails.
∎ Communicating courteously with customers by telephone, email, letter and face to face.
∎ Investigating and solving customers problems/requirements which may be complex or long-standing problems that have been passed on by customer service assistants.
∎ Keeping accurate records of discussions or correspondence with customers.
∎ Analyzing statistics or other data to determine the level of customer service your organization is providing.
∎ Leading or supervising a team of customer service staff.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Nobinagor)
Company Information:
∎ MSP Group
∎ 1 RK Mission Road, Motijheel , Dhaka
∎ http://www.mspretail.store
∎ Purchase and supply like Beef Chicken, Grocery and fast moving commodity items.
Address::
∎ 1 RK Mission Road, Motijheel , Dhaka
∎ http://www.mspretail.store
∎ Purchase and supply like Beef Chicken, Grocery and fast moving commodity items.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Mar 2025
Category: Marketing/Sales
