Branch Manager

Job Description

Title: Branch Manager

Company Name: EERNA Ltd (A Concern of Smart Technologies (BD) Ltd

Vacancy: 01

Age: 30 to 50 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 15 years
• The applicants should have experience in the following business area(s): Computer Hardware/Network Companies

Published: 2025-12-17

Application Deadline: 2025-12-31

Education:

• Bachelor/Honors

• Bachelor’s degree in business administration, Marketing, CSE or a relevant discipline, MBA will be an added advantage.
• Candidates with experience will be given more preference and can be considered if doesn’t fulfill academic qualification.

Requirements:

• 8 to 15 years
• The applicants should have experience in the following business area(s): Computer Hardware/Network Companies

Skills Required: Business Growth,Collaboration and Teamwork,Computer Hardware and Networking,Corporate Sales (B2B Business),Operational Management,Problem solving and multi tasking skill,Reporting and documentation skill,sales driven,Target Oriented,Team Management and leadership

Additional Requirements:

• Age 30 to 50 years

Experience:

• Minimum 3–6 years of experience in sales or retail managementExperience in IT, electronics, or technology retail will be highly preferred
• Previous experience as Branch In-Charge / Sales Manager is an advantage

Skills & Competencies:

• Strong leadership and people management skills
• Excellent communication, negotiation, and customer-handling abilities
• Sales-driven, target-oriented, and result-focused mindset
• Good knowledge of MS Office and sales reporting
• Ability to work under pressure and manage multiple responsibilities

Responsibilities & Context:

Company Overview

EERNA Ltd. is Bangladesh’s most trusted IT retail destination, partnering with over 100 leading global brands to deliver 100% authentic technology products and complete IT solutions. With a strong branch network across Dhaka City, a robust e-commerce platform, and the country’s largest service center—1000fix—we ensure unmatched customer experience, warranty support, and after-sales service.

---

Job Description

The Manager – Sales (Branch In-Charge) is responsible for overall branch operations with a strong focus on sales growth, team leadership, customer satisfaction, and operational excellence. This role ensures the achievement of sales targets, effective people management, inventory control, and alignment with EERNA Ltd.’s policies and standards.

---

Key Job Responsibilities

Sales & Business Growth

• Plan, execute, and achieve monthly and yearly sales targets for the branch.

• Drive retail and corporate sales by developing effective sales strategies and promotions.

• Analyze sales performance, customer trends, and market conditions to maximize revenue.

• Ensure proper product display, pricing, and merchandising within the branch.

Branch Operations Management

• Oversee day-to-day branch operations to ensure smooth and efficient functioning.

• Ensure compliance with company policies, procedures, and operational standards.

• Monitor inventory levels, stock movement, and replenishment to avoid stock shortages or overstocking.

• Coordinate with warehouse, logistics, and procurement teams for timely stock availability.

Team Leadership & Staff Management

• Lead, motivate, and manage the sales and support team to achieve performance goals.

• Assign duties, monitor attendance, and evaluate staff performance regularly.

• Provide training, coaching, and guidance to enhance product knowledge and sales skills.

• Maintain discipline, teamwork, and a positive work environment within the branch.

Customer Experience & Service Excellence

• Ensure excellent customer service by addressing customer needs, complaints, and escalations professionally.

• Build long-term customer relationships to encourage repeat business and referrals.

• Coordinate with the 1000fix service center to ensure smooth warranty and after-sales support.

Reporting & Coordination

• Prepare and submit daily, weekly, and monthly sales and operational reports to management.

• Coordinate with Head Office departments including Sales, Marketing, Finance, and Service.

• Provide feedback on market trends, customer demands, and competitor activities.

Job Other Benifits:

• Medical allowance,Provident fund
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Office Gym Facilities and Fitness Center.

• Professional Indoor Badminton Court and Indoor Games Facilities.

• Competitive salary and benefits package.

• Opportunity for career growth within a leading retail and distribution company.

• Collaborative and innovative work environment.

• Access to cutting-edge technology and resources.

• A dynamic and supportive work environment.

• Opportunities for professional growth and development.

• The chance to work with a leading global brand.

  If you are Passionate about IT products, have a knack for making a difference (MAD), and want to be part of an innovative team, we would love to hear from you!

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Marketing/Sales