Job Description

Title: PHC Manager (Teknaf Base)

Company Name: Terre des hommes

Vacancy: 1

Job Location: Cox's Bazar (Teknaf)

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Bachelor of Medicine, Bachelor of Surgery (MBBS)
∎ A degree in Management of health facilities or public health would be an asset.

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): NGO ( Health), public health

Job Context:
∎ About Terre des hommes:
∎ Terre des hommes Foundation (Tdh) is the leading Swiss INGO focusing on child rights. It is active in more than 30 countries with development and emergency projects. Tdh interventions are focused on the three programs: Health, Migration and Access to Justice particularly for vulnerable children. Tdh Foundation has a transversal approach towards Child Protection programming and it cuts across all the thematic areas while also has been considered as one of the key value propositions in its business model. The Child Protection expertise within Tdh Foundation aims to develop high quality, evidence-based knowledge and know-how adapted to fragile contexts, conflict zones, and development to improve the protection of children`s rights and their right to protection from all forms of violence (art 19, 34 CRC) in collaboration with and in support of the three core programs. The Tdh Foundation global strategy 2021-2024 specifies that the will have demonstrated that rights-based participation, empowerment, and active involvement of children and communities in defining and implementing responses are essential to improve child protection.
∎ Context:
∎ Tdh is working in Bangladesh since 1974, with operations in Kurigram district, Dhaka district and Cox Bazaar district. Currently, Tdh is implementing programs on Health, Access to Justice (social cohesion and conflict resolution) and Migration, integrated by the transversal expertise WASH and Child protection. Tdh interventions in Bangladesh are both in development and emergency context.
∎ Following the massive displacement of more than 800,000 people into Bangladesh since the end of August 2017, Tdh has put in place an important emergency response plan to provide relief to the Rohingya refugees, notably on Health, WASH, Child Protection and Social cohesion. Alongside, Tdh is implementing the CLARISSA project in Dhaka slums aiming to build a strong evidence base and generate innovative solutions to the worst forms of child labour (WFCL) and will explore how to take these solutions to scale.
∎ Tdh in Bangladesh has started the process of integration of emergency and development approaches and aims to capitalize its institutional learning for further programme expansion and to create critical pathways for evidence-based advocacy.
∎ PURPOSE OF POST:
∎ The post holder is responsible for the overall management of the PHC, the management and training of all PHC staff (medical and non-medical), under the guidance of the Health PM and in close collaboration with PHC Medical, Maternity and Nurse supervisors, in coordination with the WASH, nutrition, logistics, Child Protection, and MHPSS Tdh teams, as well as the Regional Health Coordinator and Field Coordinator.
∎ Technical implementation, supervision and monitoring of health activities in the PHC
∎ Organizing PHC resources to maximize attainment of project results
∎ Networking, collaboration and coordination with local stakeholders and relevant authorities ensuring continuum of care and a good quality of health services to the patients as well as a good maintenance of the PHC buildings and all support services

Job Responsibilities:
∎ Assessment design and development of health services:
∎ Contribute to needs assessments/surveys and context/situational analyzes
∎ Provide inputs and guidance to the choice and design of health services and interventions.
∎ Contribute to program strategy, project concept notes and proposals
∎ Support in the identification of project sites
∎ Participate and lead the implementation of basic health services with the PHC staff and field stakeholders
∎ Contribute to an M&E system inbuilt into the PHC functioning and strategy.
∎ Support design and execution of emergency preparedness plan, in collaboration with health manager, coordinator and other Tdh programs.
∎ Support rolling out of EMR at PHC and contribute to submission of EMR data by the health team
∎ Ensure timely submission of PSR and review of stock out of Essential Medicines and Reporting Formats
∎ Technical Implementation, Supervision and monitoring of health services and project activities:
∎ In coordination with the health PM, provide technical guidance in implementation of a quality comprehensive package of essential PHC services including reproductive and maternal health care.
∎ Support the community-based health promotion team.
∎ Set up and operationalize referral mechanism linked with health sector partners referral pathway for health emergencies and with other Tdh projects and facilities.
∎ Plan and conduct regular monitoring and supportive supervision visits to the field sites and provide situational reports
∎ Carry out progress and quality improvement assessments and processes (activity review meetings, exit interviews, satisfaction surveys, focus group discussions)
∎ Contribute to project reporting by providing regular situational and technical activity progress reports.
∎ Ensure submission of relevant data and reports as requested by the sector and working groups (DHIS, EWARS, SRH, 4W among others)
∎ Contribute to project evaluation and learning by ensuring documentation and filing of all inputs, activities and processes
∎ Ensures that beneficiaries and local populations understand the project objectives and participate actively in their implementation.
∎ Ensures that all staff in the PHC and members of his/her team and daily paid workers, are provided with protective equipment adapted to their activities (for example: PEP kits, gloves…)
∎ Ensures that all beneficiaries are respectfully treated according to human rights principles, gender and diversity and child protection policies from Tdh.
∎ Ensure that OFU has been regularly updated and work with Health Program Coordinator for timely submission of BOQ and OFU.
∎ Organizing project resources to maximize the attainment of project results:
∎ Contribute to planning and forecasting of PHC resources including human resources and supplies
∎ On a monthly basis provides the Health PM & Admin/Finance Unit with a financial report and all information necessary for the development of cash flow estimates specific to the Health program.
∎ Ensures that the monthly budget and expenses tracking of the PHC is up to date, participates in analyses, detects possible anomalies, and proposes adjustments to the Health PM.
∎ Lead training of health care workers on the recommended technical guidelines and protocols, linking up with the Ministry and health sector for updated guidelines and be on the look-out for scheduled training announced through the sector coordination and ensure staff are appropriately nominated to attend
∎ Plan and implement on-site hands-on on-job coaching/training for staff during regularly scheduled field visits for internal capacity building
∎ Ensure staff leaves/absence planning and attendance sheets are completed and submitted
∎ Timely complete and submit staff performance appraisals as required
∎ Collaborate with the health manager and support departments to find solutions to staff administrative problems, and communicate information from coordination to field staff
∎ Initiate purchase requisitions for drugs, supplies and medical equipment, and collaborate with the health manager and logistics department throughout the order, procurement and delivery process; contributes to the analysis of suppliers of bids for purchases with highly technical specifications.
∎ In coordination with the Logistics Unit, ensures the appropriate storage of medications, medical consumables or equipment specific to his/her program(s);and ensures timely stock issue requests are received from the field and delivered,and weekly/monthly consumption reports are received from the field and entered into database, and provide analysis report of medical stocks consumption on monthly basis and as requested
∎ Communicates to the Logistics Unit on a weekly basis the PHC needs related to vehicles and communication equipment; and coordinates with them the logistical components of his/her programs (delivery, distribution, on-site storage, etc.).
∎ Participate in design and production of formats and data collection tools, and ensure consistent supply and availability of health registers and reporting tools
∎ Provide technical assistance to staff responsible for data collection in all service areas, and organize on site hands-on orientation sessions on the tools and formats including data submission schedule
∎ Follow-up to ensure completed data forms from the field are submitted on a timely schedule (daily, weekly, monthly) and cross-check these for accuracy and completeness before entry
∎ Supervise data entry and ensure updated health database is shared on a weekly and monthly basis, and as requested by project management and coordination.
∎ Provide descriptive snapshots of analyzed data, plan and lead field activity review, feedback and dissemination sessions
∎ Participate in design and production of IEC/BCC materials and ensure timely and adequate availability for use by CHWs / Community Outreach workers.
∎ Networking, Collaboration and coordination with other TDH projects, field and sector stakeholders:
∎ Develop and maintain relationships and collaboration with all identified relevant local interlocutors
∎ Attend and represent Tdh in local/field site programmatic stakeholders and sectoral meetings and events.
∎ Support in networking and negotiation with local government and Health authorities/partners and representatives in implementation of interventions
∎ Support efforts to grow the project impact through advocacy and relationship building
∎ Present and advocate Tdh best practices and learning lessons
∎ Others:
∎ Accepts new responsibilities as and when those are assigned by the line supervisor.
∎ The post holder is polite, respectful, honest, punctual (and respects deadlines), creative, pacifist, proactive, committed and – during office hours – non-political. S/he is in constant exchange with colleagues and supervisors, communicates problems and enriches discussions. S/he treats people of different religions, ages, sex, and economic status appropriately and equally and actively ensures their well-being and raises his/her voice when required. S/he is willing to improve own capacities and is open to all topics Tdh is working on actively.
∎ Contribute to a comprehensive programme implementation.
∎ S/he uses Tdh equipment, vehicles and premises, internet and electricity economically and responsibly. S/he positively represents Tdh to beneficiaries, stakeholders and the general public.

Additional Requirements:
∎ High level of technical knowledge allowing the person to oversee the quality of healthcare services provided in the PHCC
∎ Essential working experience in developing countries.
∎ At least 2 years of management experience in health facilities.
∎ At least 3 years experience of in delivering health programs in humanitarian settings.
∎ Previous experience in Bangladesh will be an advantage
∎ Successful track record of developing funding strategies and securing high levels of funding from institutional donors; excellent knowledge of the Log frame, proposal and budget development
∎ A commitment to excellence; attention to detail
∎ Communication and Interaction:
∎ Sensitive to culture, social and gender norms
∎ Excellent communication skills in English and Bangladeshi
∎ Excellent interpersonal skills
∎ Sense of diplomacy and openness of spirit
∎ Negotiation ability, in order to successfully defend Tdh’s interests and the activities and goals of the project
∎ Working as a Team :
∎ Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships both within and outside the organization.
∎ Ability to work in a team, be it in horizontal (together with the rest of departments, as well as externally with counterparts) or vertical (to the team managed by him/her) and maintain a positive team dynamic in a challenging environment
∎ Conflict resolution and diplomacy experience
∎ Managing oneself:
∎ Ability to work independently while taking initiative and showing a sense of responsibility
∎ Organization and management priorities
∎ Ability to reflect on and learn from personal and programme performance and act upon lessons learned.
∎ Ability to integrate the local environment into operations, in its political, economic and historical dimensions
∎ Ability to withstand pressure, work under stress in general, and in emergency situations in particular
∎ Ability to adapt or change priorities according to the changing situation within a mission or the organization itself
∎ Ability to analyze and suggest improvements to the activities
∎ Specific Competencies :
∎ Excellent level of English, written and spoken including clinical terminology
∎ Excellent handling of IT tools, be it general (Windows, Office, etc.) as well specific (EPI-INFO, etc.
∎ Child Safeguarding Policy :
∎ Raising awareness within the Foundation on violence against children
∎ Providing guidance to employees and others and defining expectations when it comes to preventing, raising, denouncing and responding to issues of child abuse
∎ Reducing the risk of child abuse by selectively recruiting employees and others
∎ Reducing the risk of child abuse by developing a culture of open and informed leadership within the organization and in our work with children
∎ Commitment to principles of Child Safeguarding and accountability toward communities
∎ Person with disability are encouraged to apply

Salary: Tk. 151500 (Monthly)

Compensation & Other Benefits:
∎ Health Insurance

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 18 Oct 2022

Company Information:
∎ 11 Oct 2022
∎ Terre des hommes
∎ Business : Terre des hommes Foundation (Tdh) is an International Non-Profit Private Organization operating in Bangladesh since 1974 in the fields of Child Protection, Healthcare, Nutrition, Emergency Relief, Water/Sanitation and Hygiene.

Category: NGO/Development

: ***Mandatory Criteria: A Cover Letter must be attached to the application.The position name must be mentioned in the e-mail subject line.***Tdh is committed to Gender balance & inclusion and these will be important selection criterias. We strongly encourage applicants from the Teknaf sub-district and Cox's Bazar district.Tdh and Tdh employees are required to abide by the values and principles outlined in Tdh Global Code of Conduct and Risk Management Policies.Fully complies with Tdh's Global Code of Conduct and systematically reports any breach to the Code through the whistle-blowing procedure: raises awareness within the Foundation on abuse and violence and the rights deriving therefrom, respecting the rights and dignity of children, members of the communities and our own Staff.Commits to respecting Risk Management Policies including:Safeguarding Policies (Child Safeguarding Policy, Policy on the Protection against Sexual Exploitation and the Directive on Staff Misconduct at the Workplace), Safety and Security Policy and Anti-Fraud/Corruption and Prevention of the Financing of Criminal Activities Policies.Commits to reducing the risk of abuse and harm by developing a culture of open and informed leadership within the organization and in our work with children and the communities in which we intervene.Gender Equality & Equal OpportunityWe are committed to narrowing the gender gap in all positions. We welcome and strongly encourage qualified female professionals to apply.We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We offer exciting and varied work, useful and meaningful, in a team that wants to make a difference for vulnerable children. Are you interested to join our committed team to face this challenge?