Job Description

Title: Project Officer - Service Linkage

Company Name: Handicap International (humanity & Inclusion) in Bangladesh

Vacancy: 1

Age: at least 18 years

Location: Cox's Bazar (Ukhia)

Salary: Tk. 62758 - 69693 (Monthly)

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Development Agency

Published: 20 Nov 2024

Education:
∎ Bachelor's Degree in Law, Humanitarian Law, Social Science, International law, Psychology, Political Science, Anthropology, Women and Gender Studies or any relevant discipline;
∎ Preferable – Master's Degree in a relevant field.
∎ "You are cordially requested not to apply if you don’t have the academic qualifications mentioned in the job advertisement."
∎ Bachelor's Degree in Law, Humanitarian Law, Social Science, International law, Psychology, Political Science, Anthropology, Women and Gender Studies or any relevant discipline;
∎ Preferable – Master's Degree in a relevant field.
∎ "You are cordially requested not to apply if you don’t have the academic qualifications mentioned in the job advertisement."

Requirements:

Additional Requirements:
∎ Age at least 18 years
∎ At least 2 years of experience working on the same thematic, preferably in a development and humanitarian context.
∎ Previous experience working with a non-governmental organization, the UN, or a local organization.
∎ Previous experience managing group sessions.Experience in humanitarian settings.
∎ Experience working in the protection sector.
∎ Experience working in a multidisciplinary context.
∎ Knowledge of humanitarian or development contexts.
∎ Good oral and written communication skills in Bengali and English (Chittagonian or Rohingya) are an added advantage.
∎ Computer knowledge (MS Office package, including Excel, both in English and Bangla).
∎ Able to work in challenging conditions.Experience working within a team.Rigorous and organized.
∎ At least 2 years of experience working on the same thematic, preferably in a development and humanitarian context.
∎ Previous experience working with a non-governmental organization, the UN, or a local organization.
∎ Previous experience managing group sessions.Experience in humanitarian settings.
∎ Experience working in the protection sector.
∎ Experience working in a multidisciplinary context.
∎ Knowledge of humanitarian or development contexts.
∎ Good oral and written communication skills in Bengali and English (Chittagonian or Rohingya) are an added advantage.
∎ Computer knowledge (MS Office package, including Excel, both in English and Bangla).
∎ Able to work in challenging conditions.Experience working within a team.Rigorous and organized.

Responsibilities & Context:
∎ Throughout weekly plans, conduct door-to-door visits to support the identification and registration of people with specific needs.
∎ Ensure and oversee those specialized needs, including Protection, MHPSS, Physical and Functional Rehabilitation, basic health care, and recreational, are internally referred to HI specialized Officers in compliance with best practice and international standards related to the safety, participation, and informed consent, non-discrimination, and respect of beneficiaries, in addition to the confidentiality of his/her information.
∎ Ensure that needs falling outside of HI’s scope, including Shelter, Wash, and Food Assistance, are externally referred to specialized actors, in a timely, safe, and adequate manner, in compliance with best- practices and international standards, and by use of the Inter-Agency referral form.
∎ Upon relevant or adequate support and collaboration with the team Manager or HI’s specialized Officer(s), ensure timely and quality follow-up of service provision, in line with the general guidelines on timing and frequency associated with a risk assessment.
∎ In collaboration with community officers, participate in establishing movement plans for Community volunteers and ensure on-the-job coaching of volunteers shadowing activities, from identification to case closure.
∎ Ensure the data entry and documentation of the cases are in line with HI's standard operating procedures on case management and data governance, as well as international standards.
∎ Maintain complete, accurate, and confidential case files, including registration tokens (barcodes) and forms, through guidance from the Technical Unit and MEAL department.
∎ Upon request of the Team Manager, report on weekly or monthly achievements and issues in the implementation of the program, safely and ethically.
∎ Attend the monthly Project Officers-Service Linkage coordination meeting and discuss/refer, on an ad-hoc basis, any challenge or perceived potential threat in the conduct of activities with the relevant Technical Specialist or Technical Officer as well as the Team Manager.
∎ Collaborate with HI sectors and external service providers to ensure a coordinated and collaborative response to the needs identified at individual and community levels.
∎ Support the Team Manager in the continuous mapping of services available in HI’s areas of intervention, including through external service mapping assessments (a questionnaire form).
∎ In collaboration with the Team Manager, ensure an up-to-date understanding of service providers operating in the area, including through weekly meetings and the presentation of service mapping assessments conducted.
∎ Establish and maintain positive and efficient relations with target beneficiaries, community members, community leaders, and service providers.
∎ Participate in sectoral or coordination meetings with other stakeholders upon request of the Team Manager.
∎ Maintain positive work relationships within the team and promote team-building efforts.
∎ Mission 2: Emergency Preparedness and Response
∎ Responsibility 5:
∎ Contribute to the program’s emergency preparedness initiatives, and in an emergency, adapt his/her working arrangements to contribute to an effective humanitarian response from HI.
∎ Take an active part with the emergency team to respond in an emergency, including psychological first aid, identifying protection risks of vulnerable people, providing basic information about available services, etc.
∎ Referral to other services for emergency and comprehensive care, including medical, Protection, MHPSS, shelter, and other basic needs, also having the capacity to identify relevant protection services for survivors/at-risk persons; and appropriate referral.
∎ Upon request, actively participate in training and coaching provided by HI and external partners.Ensure compliance with HI technical standards and Code of Conduct.Ensure PSEA and Child Safeguarding standards are upheld.
∎ HI is looking for some Project Officer-Service Linkage for its ““Enhancing the well-being of refugees and the underprivileged host communities in Cox’s Bazar through inclusive and complementary protection, health, education, and advocacy interventions” project funded by ECHO” .
∎ Job Location: UkhiyaType of Contract: Fixed-Term
∎ Duration of the Contract: Up to 30 June 2025.
∎ Line Manager: Team Manager
∎ Under the responsibility of the Team Manager the Project Officer-Service Linkage contributes to the implementation of the mandate and the 10-year strategy of Humanity & Inclusion in the country where s/he is based. The Project Officer-Service Linkage contributes to the implementation of his/her project, ensuring the optimal quality and impact of the project. S/he works closely with the program & technical teams.
∎ Mission 1: Operational implementation
∎ Responsibility 1: Identification, registration, referral, follow-up, and case closure.
∎ Throughout weekly plans, conduct door-to-door visits to support the identification and registration of people with specific needs.
∎ Ensure and oversee those specialized needs, including Protection, MHPSS, Physical and Functional Rehabilitation, basic health care, and recreational, are internally referred to HI specialized Officers in compliance with best practice and international standards related to the safety, participation, and informed consent, non-discrimination, and respect of beneficiaries, in addition to the confidentiality of his/her information.
∎ Ensure that needs falling outside of HI’s scope, including Shelter, Wash, and Food Assistance, are externally referred to specialized actors, in a timely, safe, and adequate manner, in compliance with best- practices and international standards, and by use of the Inter-Agency referral form.
∎ Upon relevant or adequate support and collaboration with the team Manager or HI’s specialized Officer(s), ensure timely and quality follow-up of service provision, in line with the general guidelines on timing and frequency associated with a risk assessment.
∎ In collaboration with community officers, participate in establishing movement plans for Community volunteers and ensure on-the-job coaching of volunteers shadowing activities, from identification to case closure.
∎ Responsibility 2: Data Collection, Storage, Analysis, and Sharing.
∎ Ensure the data entry and documentation of the cases are in line with HI's standard operating procedures on case management and data governance, as well as international standards.
∎ Maintain complete, accurate, and confidential case files, including registration tokens (barcodes) and forms, through guidance from the Technical Unit and MEAL department.
∎ Upon request of the Team Manager, report on weekly or monthly achievements and issues in the implementation of the program, safely and ethically.
∎ Attend the monthly Project Officers-Service Linkage coordination meeting and discuss/refer, on an ad-hoc basis, any challenge or perceived potential threat in the conduct of activities with the relevant Technical Specialist or Technical Officer as well as the Team Manager.
∎ Responsibility 3: Networking and representation.
∎ Collaborate with HI sectors and external service providers to ensure a coordinated and collaborative response to the needs identified at individual and community levels.
∎ Support the Team Manager in the continuous mapping of services available in HI’s areas of intervention, including through external service mapping assessments (a questionnaire form).
∎ In collaboration with the Team Manager, ensure an up-to-date understanding of service providers operating in the area, including through weekly meetings and the presentation of service mapping assessments conducted.
∎ Establish and maintain positive and efficient relations with target beneficiaries, community members, community leaders, and service providers.
∎ Participate in sectoral or coordination meetings with other stakeholders upon request of the Team Manager.
∎ Responsibility 4: Other.
∎ Maintain positive work relationships within the team and promote team-building efforts.
∎ Mission 2: Emergency Preparedness and Response
∎ Responsibility 5:
∎ Contribute to the program’s emergency preparedness initiatives, and in an emergency, adapt his/her working arrangements to contribute to an effective humanitarian response from HI.
∎ Take an active part with the emergency team to respond in an emergency, including psychological first aid, identifying protection risks of vulnerable people, providing basic information about available services, etc.
∎ Referral to other services for emergency and comprehensive care, including medical, Protection, MHPSS, shelter, and other basic needs, also having the capacity to identify relevant protection services for survivors/at-risk persons; and appropriate referral.
∎ Upon request, actively participate in training and coaching provided by HI and external partners.Ensure compliance with HI technical standards and Code of Conduct.Ensure PSEA and Child Safeguarding standards are upheld.

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Insurance, Gratuity, Medical allowance, Provident fund, Tour allowance
∎ Festival Bonus: 2
∎ Special Attention: "You are cordially requested not to apply if the salary range, job location, contract duration, and other terms and conditions mentioned in the advertisement do not match your expectations.
∎ "A hardship allowance will be added to working in Cox's Bazar District only.Salary will be determined based on experience, qualifications, and budget availability.
∎ Medical Coverage: Staff and dependents will get general/outpatient, hospitalization, dental, and optical medical insurance facilities as per the HI policy.
∎ Maternity Coverage: Staff & dependents will get maternity medical coverage facilities per the HI policy.
∎ Group Life Insurance Coverage: Staff will get the death benefit, accidental benefit, permanent partial disability, permanent total disability benefit, and critical illness benefit as per the HI policy.
∎ Leave: Staff will get sick leave, annual leave, casual leave, medical leave, and event leave as per HI policy.
∎ Allowance for Children's Education: Staff will get an allowance for Children's Education as per the HI policy.
∎ National travel cost of child caretaker: Female staff will get a reimbursement for the cost of national travel of the child caretaker as per the HI policy.
∎ Additional Responsibility (Interim) Allowance: Staff will get an allowance for additional responsibility (interim) as per the HI policy.
∎ Relocation Allowance: Staff will get an allowance for relocation allowance as per the HI policy.
∎ Work From Home: Staff will get work-from-home facilities as per the HI policy.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Cox's Bazar (Ukhia)

Read Before Apply:

Read Before Apply:

Special Attention: "You are cordially requested not to apply if the salary range, job location, contract duration, and other terms and conditions mentioned in the advertisement do not match your expectations."

"Interested candidates meeting the above requirements should apply with the latest CV and three references (current or last supervisor only), including the Head of HR of the current and last employer by Wednesday, 04 December 2024. Only Bangladeshi national candidates are eligible to apply. Only shortlisted candidates will be notified.

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Handicap International-Humanity & Inclusion is an equal opportunity employer.Qualified, potential, matched female candidates and people with disabilities are strongly encouraged to apply, and they will be preferred in cases of similar qualifications to other candidates.HI promotes and upholds the principles of equal opportunities and policies (PSEAH, Child Protection, etc.). HI has a zero-tolerance approach to any harm to or exploitation of a vulnerable adult or child by any of our staff, representatives, or partners. Recruitment for all jobs in HI includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.HI is committed to a safe workplace for everyone to grow professionally regardless of age, gender, sexual orientation, religion, nationality, or race. HI extends this commitment to equality and Do No Harm to all staff, volunteers, partners, and beneficiaries. The humanitarian principles focus on equity and inclusion, with a solid commitment to these values. A competitive candidate will uphold and implement these values in their personal and professional lives. Any persuasion by the person by phone, email, or other means in this regard will automatically disqualify the candidate.The selected employee should clearly understand that all final offers of employment are contingent upon a successful reference check. The pre-employment screening will be performed for all selected applicants.

Attention Potential Applicants: We understand that the application process can sometimes be challenging, especially when setting up a candidate profile or creating a comprehensive job profile. If you experience any technical difficulties at any step,

For assistance, you may contact us through the following link: https://jobs.hi-bd.org/contact-us

Please apply only through the provided application link below. Applications submitted via the "Support" or "Contact Us" links will not be accepted.

Apply URL::

Apply Procedure:

Company Information:
∎ Handicap International (humanity & Inclusion) in Bangladesh
∎ House 3/A, Road 36, Gulshan-2, Dhaka-1212, Bangladesh
∎ Business: Handicap International (HI) is an international aid organization specializing in the field of disability. Non-governmental, non-religious, non-political, and non-profit making works alongside persons with disabilities and other vulnerable groups, whatever the context, assisting and supporting them in their efforts to become self-reliant. Since its creation, the organization has set up programmes in approximately 60 countries and intervened in many emergencies. It operates as a federation made up of eight associations (Belgium, Canada, France, Germany, Luxembourg, Switzerland, the United Kingdom, and the USA) that provide human and financial resources, manage projects, and raise awareness of Handicap International`s actions and campaigns.

Handicap International-Humanity & Inclusion (HI) has been working in Bangladesh since 1997, focusing on creating sustainable changes to ensure the rights and inclusion of people with disabilities in society. HI is an independent and impartial aid organization working in Bangladesh in poverty, exclusion, conflict, and disaster situations. With projects in different districts of the country, HI works not only with people with disabilities and other vulnerable populations but also with their families, their communities, and local humanitarian actors to respond to their essential needs, improve their living conditions, promote respect for their dignity and fundamental rights, and provide sustainability in its action. As one of the key organizations in the disability sector, HI has a wide range of projects that assist in promoting the inclusion of persons with disabilities and their issues in emergency and development contexts, building the capacities of local stakeholders, and reducing the impact of natural and human-made disasters. Particularly in Cox`s Bazar district, HI is providing services in rehabilitation, MH/PSS, SRH, protection, and inclusive education with an inclusion mainstreaming approach to refugees and host populations affected by the forcibly displaced undocumented Myanmar nationals. HI`s multi-sectoral mobile units (MU) and static method are currently working in 15 camps located in both Teknaf and Ukhiya Upazilas and surrounding host areas, providing comprehensive services in physical rehabilitation, primary health care, protection, and MHPSS. HI is currently implementing a development and humanitarian response project in Kurigram and Cox`s Bazar district through 3 project offices (Kurigram, Ukhiya, and Teknaf) and 2 coordination offices (Dhaka and Cox Bazar). Operational Thematic: Livelihood, Health and Rehabilitation, Protection, Inclusion, Education, and Atlas Logistics.

Presently, HI Bangladesh is implementing projects on integrating disability in community-based disaster risk reduction and response; economic empowerment of extremely poor persons with disabilities; mainstreaming disability in livelihood interventions; support to refugees and surrounding communities, capacity building of professional associations; and support to disabled people`s organizations, among others.

Address::
∎ House 3/A, Road 36, Gulshan-2, Dhaka-1212, Bangladesh
∎ Business: Handicap International (HI) is an international aid organization specializing in the field of disability. Non-governmental, non-religious, non-political, and non-profit making works alongside persons with disabilities and other vulnerable groups, whatever the context, assisting and supporting them in their efforts to become self-reliant. Since its creation, the organization has set up programmes in approximately 60 countries and intervened in many emergencies. It operates as a federation made up of eight associations (Belgium, Canada, France, Germany, Luxembourg, Switzerland, the United Kingdom, and the USA) that provide human and financial resources, manage projects, and raise awareness of Handicap International`s actions and campaigns.Handicap International-Humanity & Inclusion (HI) has been working in Bangladesh since 1997, focusing on creating sustainable changes to ensure the rights and inclusion of people with disabilities in society. HI is an independent and impartial aid organization working in Bangladesh in poverty, exclusion, conflict, and disaster situations. With projects in different districts of the country, HI works not only with people with disabilities and other vulnerable populations but also with their families, their communities, and local humanitarian actors to respond to their essential needs, improve their living conditions, promote respect for their dignity and fundamental rights, and provide sustainability in its action. As one of the key organizations in the disability sector, HI has a wide range of projects that assist in promoting the inclusion of persons with disabilities and their issues in emergency and development contexts, building the capacities of local stakeholders, and reducing the impact of natural and human-made disasters. Particularly in Cox`s Bazar district, HI is providing services in rehabilitation, MH/PSS, SRH, protection, and inclusive education with an inclusion mainstreaming approach to refugees and host populations affected by the forcibly displaced undocumented Myanmar nationals. HI`s multi-sectoral mobile units (MU) and static method are currently working in 15 camps located in both Teknaf and Ukhiya Upazilas and surrounding host areas, providing comprehensive services in physical rehabilitation, primary health care, protection, and MHPSS. HI is currently implementing a development and humanitarian response project in Kurigram and Cox`s Bazar district through 3 project offices (Kurigram, Ukhiya, and Teknaf) and 2 coordination offices (Dhaka and Cox Bazar). Operational Thematic: Livelihood, Health and Rehabilitation, Protection, Inclusion, Education, and Atlas Logistics.Presently, HI Bangladesh is implementing projects on integrating disability in community-based disaster risk reduction and response; economic empowerment of extremely poor persons with disabilities; mainstreaming disability in livelihood interventions; support to refugees and surrounding communities, capacity building of professional associations; and support to disabled people`s organizations, among others.

Application Deadline: 4 Dec 2024

Category: NGO/Development